Tujuan penelitian ini adalah untuk mengetahui risiko ergonomi pekerjaancleaning service yang dilakukan dan keluhan MSDs pada pekerjaan cleaning service diFakultas Kesehatan Masyarakat Universitas IndonesiaPenelitian ini merupakan penelitian deskriptif observasional dengan pendekatancross sectional. Penelitian ini dilakukan pada 38 orang petugas cleaning service. Tingkatrisiko ergonomi per bagian tubuh terkait postur, beban, durasi dan frekuensi dinilaimenggunakan REBA serta tingkat keluhan MSDs per bagian tubuh yang dirasakan olehpekerja menggunakan kuesioner Nordic Body Map.Hasil analisis risiko ergonomi dengan metode REBA terhadap tahapan pekerjaancleaning service memiliki tingkat risiko ergonomi paling tinggi pada tahapanmenyiapkan peralatan kebersihan, membersihkan kloset, menyikat lantai, memotongrumput dan menanam tanaman. Hasil kuesioner Nordic Body Map, paling banyakmerasakan bahu kanan (39%), betis kanan (39%), bahu kiri (34%), betis kiri (32%) danpinggang bagian bawah (24%). Distribusi keluhan MSDs berdasarkan umur palingbanyak pada pekerja umur >25 tahun, berdasarkan jenis kelamin paling banyak pada laki-laki, berdasarkan masa kerja paling banyak pada pekerja dengan masa kerja >1 tahun,berdasarkan perilaku merokok paling banyak yang merokok, berdasarkan IMT palingbanyak IMT Normal, dan pekerja yang terpapar getaran 67% mengalami keluhan MSDs.
Kata kunci : Ergonomi, REBA, Keluhan MSDs, Pekerja Cleaning Service

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The purpose of this study was to determine the risk of cleaning service withMSDs in Faculty of Public Health Universitas Indonesia.This was an observational study with cross sectional approach study. Thepopulation amounting to 38 people. The level of ergonomics risk related to the bodyposture, weight, duration and frequency using REBA tool, and the level of MSDscomplaints that is felt by workers per part of the body using Nordic Body Mapquestionnaire.The highest ergonomics risk analysis results using the method of REBA according tothe stages are setting up the equipment, cleaning closets, scrubbing floors, cuttinggrass and planting. Nordic Body Map Questionnaire results about MSDs complaintswere many who complained on the right shoulder (39%), right calf (39%) leftshoulder (34%), left calf (32%) and waist (24%) . Distribution of MSDs based on agemostly occur on workers aged >25, based on sex mostly occur on male workers,based on working experience mostly occur on workers which has been worked for >1years, based on smoking habit mostly occur in smoker, based on Body Mass Index(BMI) mostly occur in worker with normal BMI, and workers who exposed by thevibration, 67 % having MSDs complaint.
Keywords : Ergonomics, REBA, MSDs complaints, cleaning service