Abstrak
Skripsi ini membahas tentang gambaran faktor psikososial dan gejala stres kerjapada pekerja surveyor proyek cargo monitoring di PT. XYZ yang bertujuan untukmengetahui gambaran faktor psikososial konten dan kontekstual pekerjaan serta gejalastres yang dialami surveyor. 50 surveyor (10,3% tingkat respon) mengisi kuesionerdengan lengkap. Variabel dependen penelitian ini ialah gejala stres kerja yangbermanifestasi pada gejala fisik, psikologis, perilaku, dan kognitif. Variabel independendari penelitian ini ialah faktor psikososial konten pekerjaan (desain tugas, beban dan ritmekerja, jadwal kerja, lingkungan dan peralatan kerja) dan kontekstual pekerjaan (budayadan fungsi organisasi, peran dalam organisasi, perkembangan karir, pengambilankeputusan dan kontrol, hubungan interpersonal, hubungan pekerjaan dengan personal).Hasil penelitian menunjukkan, satu-satunya faktor psikososial yang termasuk dalamkategori buruk berdasarkan skor penilaian (1,65) dan dipersepsikan buruk oleh sebagianbesar responden (86%) ialah perkembangan karir. Persepsi buruk ini diduga timbulkarena sistem kerja kontrak pada Surveyor. Gejala stres yang bermanifestasi pada kondisifisik, psikologis, dan kognitif tergolong dalam kategori stres sedang-signifikan dialamioleh 10%, 8%, dan 4% responden secara berututan. Persentase yang cukup rendah inididuga dipengaruhi oleh faktor psikososial yang sebagian besar dipersepsikan baik.Secara keseluruhan, faktor psikososial Surveyor tergolong baik dengan persentase gejalastres kerja rendah.
Kata kunci: faktor psikososial; stres kerja; surveyor.
This thesis discusses the decription of psychosocial factor and symptoms of work-stress on cargo monitoring project surveyor workers at PT XYZ which aims to find outthe description of the content and context of occupational psychosocial factor and thesymptoms of stress experienced by surveyors. 50 surveyors (10,3% response rate) filledout the questionare completely. The dependent variable of this study is the symptoms ofwork stress manifested in physical, psychological, behavioral, and cognitive symptoms.The independent variables of this study are psychosocial factor of job content (taskdesign, work load and work pace, work schedule, work environment and equipment) andjob context (organizational culture an function, role in organization, career development,decision making and control, interpersonal relationship, home-work interface). The resultshowed that the only psychosocial factor that was included in the bad category based onthe assessment score (1,65) and was perceived poorly by the majority of respondents(86%) is career development. This bad perception is thought to arise because of thecontract work system among surveyor. Stress sympthoms that manifest in physical,psychological, and cognitive conditions that are classified as moderate-significant stresscategories are experienced by 10%, 8%, dan 4% of respondents respectively. A fairly lowpercentage is thought to be influenced by psychosocial factors that are mostly perceivedwell. Overall, the Surveyor's psychosocial factors are good with a low percentage of workstress symptoms.Key words: Psychosocial hazard; work-stress; surveyor.