Abstrak
Prevalensi perundungan terhadap peserta didik di Rumah Sakit Pendidikan khususnya pada dokter residen mencapai 89%. Dokter yang mengalami perundungan lebih berisiko untuk mengalami masalah kesehatan jiwa seperti gangguan kecemasan, gangguan tidur dan depresi. Insiden perundungan juga berpotensi meningkatkan risiko kesalahan tindakan medis pada pasien. Hanya 5% korban perundungan yang berani melapor kepada bagian Kepegawaian di Rumah Sakit. Sistem Pelaporan dan Penanganan Perundungan yang saat ini berjalan masih memiliki keterbatasan yang berpotensi menghambat penyelesaian penanganan perundungan. Sehubungan dengan hal ini, penelitian diperlukan untuk mengembangkan sistem agar sesuai dengan kebutuhan pengguna. Rancangan pengembangan sistem dilakukan melalui pendekatan System Development Life Cycle yang terdiri dari tahap analisis, desain dan implementasi. Analisis yang dilakukan mencakup aspek kebutuhan bisnis, sistem, pengguna, dan nonfungsional. Analisis Sistem dilakukan dengan metode PIECES (Performance, Information, Economy, Control, Efficiency dan Service). Penelitian menghasilkan gambaran kebutuhan pengembangan sistem, kerangka logis sistem, prototipe sistem, dan gambaran uji fungsionalitas sistem. Pengembangan prototipe sistem difokuskan pada aspek kerahasiaan, komunikasi, dashboard, serta pemantauan laporan sesuai dengan kebutuhan pengguna. Pengembangan Sistem Informasi perlu didukung dengan kebijakan institusional agar dapat memberikan manfaat secara optimal kepada banyak pihak.

The prevalence of bullying among medical residents reaches as high as 89%. Residents who experience bullying are at increased risk of developing mental health issues such as anxiety disorders, sleep disturbances, and depression. Bullying incidents also have the potential to increase the risk of medical errors in patient care. However, only 5% of victims report these incidents to the hospital’s Human Resources department. The existing bullying reporting and handling system remains limited and may hinder effective resolution. This study aims to develop a bullying reporting and management system that aligns with user needs. The system was designed using the System Development Life Cycle (SDLC) approach, which includes analysis, design, and implementation phases. The analysis phase covered business, system, user, and non-functional requirements, using the PIECES framework (Performance, Information, Economy, Control, Efficiency, and Service) for system analysis. The study resulted in a comprehensive description of system requirements, a logical system framework, a system prototype, and an overview of system functionality testing. The prototype focuses on key aspects such as confidentiality, communication, dashboard features, and report monitoring tailored to user needs. The development of this information system should be supported by institutional policies to ensure optimal impact and benefit for all stakeholders.