Penelitian ini bertujuan untuk mendapatkan gambaran pelayanan tindakan operasiSectio Caesaria di RS Muhammadiyah Taman Puring pada tahun 2016 denganmenggunakan Donabedian Quality of Care Framework. Analisis dilakukandengan menyajikan input-proses-dan output dari pelayanan tindakan operasiSectio Caesaria dibandingkan dengan standar yang berlaku. Metode penelitianyang dilakukan adalah kualitatif. Berdasarkan hasil penelitian dapat disimpulkanpelayanan tindakan operasi Sectio Caesaria di RS Muhammadiyah Taman Puringcukup baik dengan input yang cukup kuat dimana SDM yang dimiliki sesuaidengan standar, namun masih kurang dalam fasilitas dan dukungan kebijakan.Proses pelayanan dengan berpedoman pada panduan yang sudah ada di rumahsakit, belum konsisten dijalankan sepenuhnya oleh staf rumah sakit. Output daripenelitian ini adalah angka Length of Stay 3.3 dan angka Infeksi Luka Operasisebesar 1.3 %.Kata Kunci: Donabedian, pelayanan Sectio Caesaria

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This research aimed to obtain an overview of the section services of SectioCaesaria in Muhammadiyah Taman Puring Hospital in 2016 using theDonabedian Quality of Care Framework. The analysis was performed bypresenting the input-process-and-output of the services of Caesarian Section'smeasures compared to the prevailing standards. The research method isqualitative. Based on the result of the research, it can be concluded that theservice of Sectio Caesaria in RS Muhammadiyah Taman Puring is quite goodwith the input which is enough where the human resources owned in accordancewith the standard amount, but still lack in facilities and policy support. Theservice process by referring to existing guidance in the hospital, has not beenconsistently run entirely by hospital staff. The output of this research were LengthOf Stay 3,3 and Wound Infections Surgery hospital rates is 1,3 %.Keywords: Donabedian, Service of Sectio Caesaria.