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Keberadaan seorang ibu merupakan tonggak utama tercapainya keluarga yang sejahtera karena ibu mempunyai nilai strategis dalam pembangunan sumber daya manusia yang sekaligus merupakan kelompok rawan karena resiko kesakitan dan kematian. Angka kematian ibu (AM) dijadikan salah satu indikator nasional yang digunakan dalam menilai tingkat kesejahteraan ibu dan derajat kesehatan. Dibandingkan dengan negara ASEAN lainnya, angka kematian ibu di Indonesia masih relatif tinggi. Pemanfaatan penolong persalinan adalah satu mata rantai dalam upaya penurunan angka kematian ibu dan bayi.Tujuan penelitian adalah untuk memperoleh informasi tentang hubungan pemeriksaan kehamilan dengan pemanfaatan penolong persalinan. Penelitian ini menggunakan data sekunder dari data Survei Kesehatan Ibu dan Anak Indonesia tahun 2001 dengan desain cross sectional. Sampel adalah wanita yang sudah menikah, berumur 15-45 tahun dan pernah melahirkan anak, baik lahir hidup maupun lahir mati dalam satu tahun terakhir.Hasil penelitian menunjukkan bahwa pemeriksaan kehamilan oleh tenaga kesehatan sebesar 94,3%, akan tetapi yang memanfaatkan tenaga kesehatan sebagai penolong persalinan hanya 62,6%. Hasil uji regresi logistik menunjukkan bahwa ibu yang tidak memeriksakan kehamilan ke tenaga kesehatan (tidak ANC) mempunyai peluang 5,09 kali memanfaatkan bukan tenaga kesehatan sebagai penolong persalinan setelah dikontrol variabel pendidikan dan pengetahuan ibu. Selain itu akses terhadap media informasi dan status ekonomi keluarga juga berhubungan secara independen dan bermakna dengan pemanfaatan penolong persalinan.Upaya yang dapat dilakukan untuk meningkatkan pemanfaatan tenaga kesehatan dalam pelayanan kesehatan ibu hamil dan bersalin di Propinsi Jawa Barat adalah dengan meningkatkan ketrampilan tenaga kesehatan dalam konseling-komunikasi interpersonal, memberikan layanan antenatal yang lebih berkualitas, pemantapan sistem rujukan yang komprehensif dari keluarga, masyarakat, puskesmas sampai rumah sakit serta mengupayakan kesinambungan pembiayaan kesehatan bagi keluarga miskin khususnya pelayanan kesehatan ibu hamil/bersalin serta rujukan melalui APBD propinsi dan kabupaten/kota setelah program JPS-BK berakhir.
Relationship between Antenatal Care History and Birth Delivery Assistant Utilization in the Province of West Java 2001 (Secondary Data Analysis: Indonesia Mother and Child Survey, 2001)The existence of a mother is the main pillar to attempt a welfare family due to it has a strategic value in human resource development. Also, the mother is classified as vulnerable group because of having morbidity and mortality risk. Maternal Mortality Rate (MMR) is one of national indicators assessing the level of well-being mother and health status. In comparison with other ASEAN countries, MMR in Indonesia is relatively high. So, in order to decrease MMR and Infant Mortality Rate (IMR), delivery assistant utilization is an important chain.The objective of the study was to obtain the information about relationship between antenatal care and birth delivery assistant utilization. This study used secondary data from Indonesia Mother and Child Survey 2001 as well as a cross sectional design, The sample of this study was married women aged 15-45 years and having given birth history, both alive or stillbirth in the last one year.The results showed that antenatal care provided by health provider was 94.3% but of those who utilized health provider as birth delivery assistant was 62.6%. Logistic regression test revealed that mothers who did not examine their pregnancy to the health provider had chance 5.09 times to utilize other provider beside health provider as their birth delivery assistant after being controlled by mother's educational and knowledge. Furthermore, the access to information media and economical status in the family related to birth delivery assistant utilization independently and significantly.It is recommended that some attempt that could be conducted to increase health provider utilization in health care for pregnant women and delivery women in the Province of West Java by increasing the health provider's skill on interpersonal communication and counseling, providing quality antenatal care and comprehensive referral system, as well as trying to give continuous health expenses for the poor family, particularly providing the service for pregnant/delivery women.
Untuk dapat mewujudkan Misi Indonesia Sehat 2010, ditetapkan empat misi pembangunan kesehatan dan salah satu misi tersebut adalah memelihara dan meningkatkan pelayanan kesehatan yang bermutu, merata dan terjangkau. Pelayanan kesehatan hendaknya dikerjakan sesuai dengan standar pelayanan kesehatan yang berlaku dan dilakukan secara benar dengan segera. Berbagai upaya telah dilakukan dalam rangka meningkatkan upaya pembangunan kesehatan guna mendekatkan pelayanan kesehatan kepada masyarakat dan meningkatkan pemerataan dan mutu pelayanan secara terus menerus. Sesuai dengan hal diatas, penelitian ini bertujuan untuk mengkaji alasan-alasan yang mempengaruhi tingkat kepatuhan petugas dalam menggunakan standar penatalaksanaan ISPA pada Balita di Puskesmas Dempo Kota Palembang, dimana tingkat kepatuhan petugas terhadap standar penatalaksanaan di Puskesmas tersebut masih rendah. Penelitian ini merupakan studi kasus dengan menggunakan pendekatan kualitatif. Data diperoleh melalui observasi dan wawancara mendalam dengan 5 prang informan di Puskesmas Dempo. Sebagai informan adalah petugas kesehatan yang melayani balita penderita ISPA dengan mengadakan observasi dan wawancara mendalam (in-depth interview), sedangkan kepala Puskesmas dilakukan wawancara mendalam. Untuk petugas kesehatan yang dilihat adalah pengetahuan, sikap, motivasi, pengalaman, sarana dan imbalan, untuk kepala Puskesmas yang dilihat adalah pengawasan atau supervisi. Hasil penelitian menunjukkan bahwa yang menyebabkan ketidakpatuhan petugas menggunakan daftar tilik ISPA pada balita adalah karena rendahnya pengetahuan petugas terhadap standar pengetahuan yang ada di daftar tilik, terbatasnya waktu yang ada untuk melayani balita ISPA, kurangnya penghargaan pembinaan pada petugas, kurangnya pengawasan dan kepala Puskesmas dan kurangnya j umlah petugas yang diperlukan untuk melayani penderita ISPA. Melihat dari hasil penelitian ini disarankan kepada Dines Kesehatan agar mengadakan pelatihan kembali untuk meningkatkan pengetahuan petugas, menyediakan dana khusus untuk pembinaan, meningkatkan pengawasan, menyediakan dan memperbaiki sarana, dan lebih memperhatikan pelaksanaan program ISPA. Bagi kepala Puskesmas agar meningkatkan pembinaan dan pengawasan, mengadakan diseminasi, memotivasi petugas ISPA dengan memberikan penghargaan, menyediakan ruang periksa khusus, menambah jumlah petugas ISPA, memberikan perhatian yang cukup terhadap program ISPA dan melakukan pengawasan terhadap rekam medik dan sistem pencatatan dan pelaporan ISPA. Bagi petugas kesehatan adalah agar dalam memberikan pelayanan kepada pasien tetap berpedoman pada standar yang telah ditetapkan, apabila menemukan kesulitan atau hambatan melapor ke pimpinan dan agar setiap petugas ISPA terus meningkatkan pengetahuan dan keterampilan dalam menangani pasien ISPA dengan mengikuti pelatihan-pelatihan yang diselenggarakan. Bagi peneliti lain agar meneliti variabel-variabel lain diluar variabel yang sudah diteliti dan meneliti lebih lanjut mengenai periunya daftar tilik yang ada sekarang untuk diperbaiki.
Qualitative Analysis of Personnel Compliance In Using ARI Check List in Infants: Case Study in Dempo Community Health Center, Palembang, South Sumatera Year 2001In order to realize the vision of Healthy Indonesia 2010, four health development missions have been set and one of such mission is to maintain and improve high quality, well-distributed and affordable health service. The health service must be done according to the prevailing health standard and shall be done correctly and immediately. Various efforts have been done in an attempt to improve health developments in order to give health service to the people and improve its distribution and quality continuously. According to the above matters, this research in intended to study the reasons that affect the level of personnel compliance in using the ARI administration standard in infants in Community Health Center in Dempo, Palembang, where the level of compliance of the personnel towards administration standard in such Community Health Center is still low. This research is a case study by using qualitative approach. The data is obtained through observation and in-depth interview with 5 informants in Dempo Community Health Center. The informants are health personnel that serve the infants ARI patients by performing observation and in-depth interview, while the Head of Community Health Center perform in-depth interview. The health personnel observed are knowledge, attitude, motivation, experience, facilities and rewards, while for the Head of Community Health Center the characteristics observed are supervision or control. Results of study shows that the cause of incompliance of personnel in using the ARl Check List in infants is the low level of such personnel knowledge toward the knowledge in such check list, the limitation of the available time to serve the ARI infants, the lack of incentive for guidance in such personnel, the lack of supervision from Head of Community Health Center and the lack of personnel needed to serve the ARI patients. Having observed this research it is suggested that the Health Office to perform retraining to increase knowledge of such personnel, provide special fund for development, increase supervision, provide and improve facilities, and pay more attention to the ART program implementation. For the Head of Community Health Center, they must improve development and supervision, dissemination, motivating the ARI personnel by giving rewards, provide special check room, increase the number of ARI personnel, provide sufficient attention to ARI program and perform supervision towards medical records and recording and reporting system of ARi. For the health personnel, in providing service to the patients they must stick to the standard that has been set, in case they have difficulties or obstacles they must report supervisor and each ARI personnel must continue to increase their knowledge and skill in handling ARI patients by following training. For other researchers, the variables other than that have been to studied can examined and further research regarding the need to improve the existing checklist.
Background: The nursing professionals quality as those who give health service, is not excluded from the quality of education attained before. Regarding to that quality improvement that can not be conducted in a step only and it is needed a supporting data in establishing the rate of priority, so that the measurement of client’s satisfaction is one of the way to measure the quality which can be used as an input in improving service quality of an educational institution. Target : This research has an objective to obtain data about satisfaction rate of the college students to the service quality of education at Tanjung Pinang Department of Nursing at Polytechnic of Health in Riau in 2005, either factors that affect it. Method : The research carried out in June 2005, within sort of research applied is cross sectional to the 182 students at Tanjung Pinang Department of Nursing Polytechnic of Health in Riau. The analysis used are univariat, bivariat, and multivariate while the statistical test used are Chi Square and Multiplied Logistis Regression. Result : The research shows that the students percentage who are satisfied to the service quality at education at Tanjung Pinang Department of Nursing is only 48,4% and of 4 dimensions of educational service, there is a lowest proportion of satisfaction (41,8%) on lecturers service. The analysis result within Chartesius diagram, indicates that factor to be the major priority to be improve better on lecturer service, is (1) the ability from lecturers to come for the class on time, (2) lecturers ability to give the relevant illustration within given matters, (3) their ability to give opportunity for their counseled students for an academic consultation, (4) their ability to give learning matter both descriptively and systematically, and ( 5) the ability from lecturers to mastery of learning matter. From the test result of bivariate, it shows that factor correlates to satisfaction supports the variables of education, academic achievements, and learning motivations. While from the test result of doubled logistic regression, found that the most dominant factor in determining the student’s satisfaction is academic achievement. Conclusion : The quality of educational service at Department of Nursing in Tanjung Pinang Polytechnic of Health in Riau 2005, still lower. Service of lecturer become priority to increase satisfaction of student, especially on teaching schedule, mastering study method and items. Keyword : Education of Health Profesionals, Quality Of Service, Analysis of Customer Satisfaction