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Kata kunci: kesesuaian dan ketidak sesuaian, berkas klaim, rawat inap, BPJS Kesehatan
In managing claim documents for the BPJS Kesehatan in Bulungan District hospital, there are some errors have been found that may lead to delays in payment. This study aims to determine how claim administration process among inpatients is implemented and what are managerial bottleneck factors that may cause problem and delay in paymentt in Bulungan district hospital. This case study was using qualitative approach. The inpatient claim documents of BPJS Kesehatan on that period was analyzed to learn any discrepancies. This included factors in the process during medical resume filling, collecting the supporting claim documents, diagnose and procedures coding, and data entry/INA-CBGs grouping. The study revealed that some claim documents were still not appropriately administered in accordance with BPJS Kesehatan claim equired procedures, based on medical resume filling to the data entry/INA-CBGs grouping. Problems were found caused by various factors: number and competence of human resources (man), financial constrained (money), the management policies (method), limited facilities to support e-file and e-process (material), as well as limited resources (machine). Bulungan District Hospital is expected to have a regular monitoring and evaluation for the inpatient claim administration process of BPJS Kesehatan and improve its claim management process
Keywords: conformity and discrepancies, claim documents, inpatient, BPJS Kesehatan
Kata Kunci : Formulir Informed consent, Kelengkapan, Tindakan Bedah, Rekam Medis
This study explores the completeness of filling surgery informed consent forms at Hospital X in 2016. The aim of this study is to illustrate the degree of completeness of filled in consent forms pertaining to surgical actions. The design of this study uses a quantitative method through questionnaires, a qualitative method through in-depth interviews and document review informed consent forms through checklists, and also the use of secondary data. Results of this study shows that an average of 56.9% of consent forms were completely filled. This study also reveals that there is a lack of Standard Operating Procedure and criteria about completed informed consent forms for surgery, which may be one of the factors contributing to incomplete surgery informed consent forms at Hospital X.
Keyword : Informed consent Form, Completeness, Surgical, Medical Record
ABSTRAK Name : Aurora Sihombing Study Program : Health Economic Title of Reserach : “Analisa Biaya Satuan Tindakan Terapi Radiasi Eksternal Pada Pasien Kanker Payudara di Instalasi Radioterapi RS. Kanker Dharmais Tahun 2016”. Angka kasus kanker payudara di Indonesia, tinggi. Kunjungan pasien kanker payudara ke RS Kanker Dharmais mengalami peningkatan. Terapi Radiasi eksternal termasuk layanan unggulan untuk pengobatan kanker payudara di RS. Kanker Dharmais. Pemerintah membiayai tindakan terapi ini lewat tarif INA CBG’s sebesar Rp 1.014.906. Melalui metode perhitungan Activity Based Costing (ABC), peneliti ingin mengetahui berapa sebenarnya biaya satuan tindakan untuk terapi ini ; lalu dibandingkan dengan tarif INA CBG’ s yang berlaku. Hasil penelitian menunjukkan bahwa total biaya tindakan 1 siklus terapi radiasi eksternal kanker payudara di RS Kanker Dharmais tahun 2016 adalah sebesar Rp 36.482.930, dengan biaya satuan tindakan sebesar Rp 1.216,098,- Keywords : Unit Cost, Activity Based Costing (ABC), External radiation
ABSTRACT Name : Aurora Sihombing Study Program : Health Economics Title of Research : Analysis of Unit Cost of External Radiation Therapy for Breast Cancer Patient of Radiotherapy Installation at Rumah Sakit Kanker Dharmais in 2016. The number of breast cancer cases in Indonesia is at alarming rate. Breast cancer patients looking for treatment at Rumah Sakit Kanker Dharmais have continually increased for the last several years. The external radiation therapy of Rumah Sakit Kanker Dharmais has been considered as one of the best cancer treatment facilities in the country. Indonesian government subsidizes cost of the therapy based on INA- CBG’s tariff scheme of Rp 1.014.906. Using Activity Based Costing (ABC) approach, the researcher would like to investigate the real unit cost of the treatment; the result will then be compared to the INA- CBG’s tariff. The study showed that the total cost of one cycle of the external radiation therapy for breast cancer at Rumah Sakit Kanker Dharmais is Rp36.482.930 in 2016, while the unit cost is Rp 1.216,098,- for the same periode. Keywords: Unit Cost, Activity Based Costing (ABC), External Radiation
The COVID 19 pandemic poses challenges for hospitals in terms of service and administration. The increase in COVID 19 patients requires relatively high costs which have implications for hospital revenues. Based on the Minister of Health Regulation No. 56/2016, the cost of PIE patients including COVID 19 can be claimed to the Ministry of Health. KMK 5673 of 2021 is a policy in the form of technical guidelines for claiming reimbursement for COVID 19 patient services. This policy is effective from October 1, 2021, where previously there have been 3 changes to the technical guidelines for claims. Changes in technical guidelines resulted in differences in perception between claims officers, causing many cases of pending claims, disputes and claim expiration dates. Based on BPJS Health data, the total claims submitted from hospitals in 2020 were 433,077 patients, namely Rp. 27 T with details of 348,046 (61.71%) appropriate cases, 83,931 (37.80%) disputed cases and 1,097 (0.49%) inappropriate cases where Rp. 35 T for 536,482 cases. In 2021 total claims Rp. 90.20 T with completed verification of Rp. 50.1 T with the realization of new repayments reaching 67.36%, which is Rp. 28, t. There are cases of pending, disputed and expired claims occurred in the area of RSUD Dr. Soehadi Prijonegoro Kab. Sragen where based on Governor's Decree No. 445 became one of the COVID 19 referral hospitals. This study aims to analyze the implementation of the policy for reimbursement of claims for costs of COVID-19 patients at Dr Soehadi Prijonegoro Hospital, Sragen Regency during the 2020 2021 pandemic. This study used a qualitative method, carried out during March 2022 to May 2022 at Dr Soehadi Prijonegoro Hospital, Kab. . SRAGEN, DEPARTMENT OF HEALTH KAB. Sragen, BPJS Kesehatan Surakarta Branch and the Ministry of Health. Data collection techniques through in-depth interviews, observation and document review. This study uses the Van Meter and Van Horn Policy Implementation model approach. The results of the research from April 2022 to May 2022 showed that the implementation of the policy was not optimal, there were still many obstacles such as no SOP, organizational structure, no training, internet stabilization and the lack of the role of the Health Office in resolving cases of dispute and pending claims. The conclusions in this study have theoretical implications that Van Meter and Van Horn theories can be used to explain the success of Policy Implementation through 6 variables, namely size and objectives, resources, organizational characteristics, inter-organizational communication, disposition and the social, economic and political environment that are mutually influence. Suggestions in this study are strengthening inter-organizational and intra-organizational coordination, making SOPs and organizational structures as well as optimizing the role of the health department in resolving claims for COVID 19 patients
