Ditemukan 27320 dokumen yang sesuai dengan query :: Simpan CSV
Via Aulia Effendi; Pembimbing: Septiara Putri; Penguji: Puput Oktamianti, Novita Dwi Istanti
Abstrak:
Tujuan penelitian ini yaitu untuk menganalisis gambaran indikator mutu Unit Rekam Medis RSUI tahun 2020. Penelitian ini merupakan penelitian deskriptif dengan menggunakan metode wawancara, observasi, pengisian matriks (MIV)/C dan telaah dokumen. Penelitian ini menggunakan pendekatan sistem yang meliputi elemen input, process, dan output. Hasil penelitian ini menunjukkan gambaran kesesuaian indikator mutu rekam medis RSUI dengan Standar Pelayanan Minimal (SPM) Rumah Sakit (Keputusan Menteri Kesehatan Nomor 129/Menkes/SK/II/2008) serta memberikan alteranatif penyelesaian masalah (solusi) untuk menjaga dan meningkatkan capaian mutu pelayanan rekam medis di Rumah Sakit Universitas Indonesia.
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S-10792
Depok : FKM UI, 2021
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Atika Zhafira; Pembimbing: Ede Surya Darmawan; Penguji: Dumilah Ayuningtyas, Astrid Saraswaty Dewi
Abstrak:
Tren kasus penyebaran COVID-19 di Indonesia selalu mengalami peningkatan dan saat iniIndonesia menjadi salah satu negara dengan kasus COVID-19 tertinggi di Asia Tenggara.Tren peningkatan kasus juga terjadi di Kota Depok Jawa Barat. Per 17 Juli 2020 terdapat1.058 kasus positif di Kota Depok. Kondisi ini menjadi challenge bagi RSUI sebagai rumahsakit yang baru berdiri di Kota Depok. Namun disatu sisi sudah ditunjuk menjadi RSRujukan COVID-19 di Kota Depok. Tujuan penelitian adalah untuk mengetahui kesiapanRSUI dalam melayani pasien di era COVID-19. Penelitian kualitatif ini menggunakanmetode wawancara mendalam, observasi, telaah dokumen (dokuman dan media sosialRSUI) untuk memperoleh informasi. Penelitian memanfaatkan pendekatan HospitalReadines for COVID-19 WHO yang bersifat komprehensif dalam mempersiapkan rumahsakit menghadapi COVID-19. Hasil penelitian dalam penelitian ini didapatkan kesiapanRSUI secara umum sudah baik dalam memberikan pelayanan kepada pasien di era COVID-19. Secara umum 3 komponen yang siap seluruhnya, sedangkan 7 komponen masih terdapatkekurangan 2-3 rekomendasi aksi WHO.Kata kunci:COVID-19, hospital readiness, hospital preparedness, kesiapan rumah sakit
Trends in the case of the spread of COVID-19 in Indonesia is always increasing andcurrently Indonesia become a country which having the highest number of COVID-19 casesin South East Asia. The trend of increasing cases of COVID-19 is also occurred in DepokCity, West Java. On July 17, 2020 there were 1.058 positive cases in Depok City. Thissituation absolutely become a challenge for University of Indonesia Hospital as a newHospital in Depok City. But in the other side, nowadays University of Indonesia Hospital isappointing as referral hospital for COVID-19 in Depok City. The purpose of this researchis to learn University of Indonesia Hospital readiness in serving patients during COVID-19.This qualitative study used in depth interview, observation, document review (document andsocial media). The research utilizes approach of Hospital Readiness for COVID-19 WHOwhich have comprehensive recommendations for preparing hospital in the COVID-19 era.The results of this research found that University of Indonesia Hospital readiness wasgenerally good in providing service for patients in the COVID-19 era. In general, only threecomponents are fully prepared, while seven components still lack 2 until 3 recommendationsaction of WHO.Key words:COVID-19, hospital readiness, hospital preparedness, kesiapan rumah sakit.
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Trends in the case of the spread of COVID-19 in Indonesia is always increasing andcurrently Indonesia become a country which having the highest number of COVID-19 casesin South East Asia. The trend of increasing cases of COVID-19 is also occurred in DepokCity, West Java. On July 17, 2020 there were 1.058 positive cases in Depok City. Thissituation absolutely become a challenge for University of Indonesia Hospital as a newHospital in Depok City. But in the other side, nowadays University of Indonesia Hospital isappointing as referral hospital for COVID-19 in Depok City. The purpose of this researchis to learn University of Indonesia Hospital readiness in serving patients during COVID-19.This qualitative study used in depth interview, observation, document review (document andsocial media). The research utilizes approach of Hospital Readiness for COVID-19 WHOwhich have comprehensive recommendations for preparing hospital in the COVID-19 era.The results of this research found that University of Indonesia Hospital readiness wasgenerally good in providing service for patients in the COVID-19 era. In general, only threecomponents are fully prepared, while seven components still lack 2 until 3 recommendationsaction of WHO.Key words:COVID-19, hospital readiness, hospital preparedness, kesiapan rumah sakit.
S-10386
Depok : FKM-UI, 2020
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Malikah Bilqis; Pembimbing: Vetty Yulianty Permanasari; Penguji: Adang Bachtiar, Novita Dwi Istanti
Abstrak:
Pengelolaan limbah padat Bahan Berbahaya dan Beracun (B3) di fasilitas kesehatan sangatlah penting karena berdampak signifikan terhadap kualitas pelayanan dan kesehatan lingkungan. Berdasarkan data statistik lingkungan hidup Indonesia pada tahun 2022 fasilitas pelayanan kesehatan menyumbang 726.817 ton limbah bahan beracun dan berbahaya (B3) dan hanya 48.464 ton limbah yang dikelola. Rumah Sakit Universitas Indonesia (RSUI) memiliki indikator mutu untuk menilai kesesuaian pengelolaan limbah padat B3 dengan peraturan yang berlaku, namun target pencapaian indikator tersebut belum terpenuhi selama tahun 2024. Penelitian ini dilakukan dengan wawancara mendalam, observasi, dan telaah dokumen. Kemudian, informasi yang diperoleh dianalisis menggunakan Root Cause Analysis (RCA) untuk diketahui akar permasalahannya. Indikator mutu pengelolaan limbah padat B3 di RSUI terdiri dari beberapa kriteria berdasarkan proses pengelolaannya, yaitu minimasi, pemilahan dan pewadahan, pengumpulan, penyimpanan, serta pengangkutan limbah padat B3. Berdasarkan hasil penelitian, ditemukan lima akar masalah penyebab tidak tercapainya indikator mutu pengelolaan limbah padat B3 RSUI. Pertama, sosialisasi tidak dilakukan secara rutin, melainkan didasari karena penurunan kesadaran pegawai untuk melakukan pemilahan limbah medis. Kedua, pengadaan tempat sampah ukuran besar bukan merupakan prioritas. Ketiga, anggaran terbatas dalam pemenuhan kebutuhan tenaga CSO. Keempat, proses perbaikan timbangan oleh unit sarana dan prasarana memakan waktu yang lama. Kelima, manajemen gudang farmasi dalam mengelola pemasukan obat kurang optimal.
Management of Hazardous and Toxic Solid Waste in healthcare facilities is crucial as it significantly impacts service quality and environmental health. According to Indonesia’s 2022 environmental statistics, healthcare facilities contributed 726,817 tons of hazardous and toxic waste, but only 48,464 tons were managed. Universitas Indonesia Hospital (RSUI) has established quality indicators to assess the compliance of hazardous solid waste management with applicable regulations. However, the target for achieving these indicators was not met throughout 2024. This study employed in-depth interviews, observations, and document reviews. The information obtained was then analyzed using Root Cause Analysis (RCA) to identify the root causes of the issues. The quality indicators for hazardous and toxic solid waste management at RSUI comprise several criteria based on the management process: minimization, segregation and containment, collection, storage, and transportation of hazardous and toxic solid waste. The study revealed five root causes for the failure to meet the quality indicators for hazardous and toxic solid waste management at RSUI. First, socialization efforts are not conducted regularly but are only triggered by a decline in employee awareness regarding medical waste segregation. Second, the procurement of large trash bins is not prioritized. Third, the budget is limited for meeting the demand for cleaning service officers (CSOs). Fourth, the repair process for weighing scales by the facility unit takes a long time. Lastly, pharmacy warehouse management for incoming medication is not optimized.
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Management of Hazardous and Toxic Solid Waste in healthcare facilities is crucial as it significantly impacts service quality and environmental health. According to Indonesia’s 2022 environmental statistics, healthcare facilities contributed 726,817 tons of hazardous and toxic waste, but only 48,464 tons were managed. Universitas Indonesia Hospital (RSUI) has established quality indicators to assess the compliance of hazardous solid waste management with applicable regulations. However, the target for achieving these indicators was not met throughout 2024. This study employed in-depth interviews, observations, and document reviews. The information obtained was then analyzed using Root Cause Analysis (RCA) to identify the root causes of the issues. The quality indicators for hazardous and toxic solid waste management at RSUI comprise several criteria based on the management process: minimization, segregation and containment, collection, storage, and transportation of hazardous and toxic solid waste. The study revealed five root causes for the failure to meet the quality indicators for hazardous and toxic solid waste management at RSUI. First, socialization efforts are not conducted regularly but are only triggered by a decline in employee awareness regarding medical waste segregation. Second, the procurement of large trash bins is not prioritized. Third, the budget is limited for meeting the demand for cleaning service officers (CSOs). Fourth, the repair process for weighing scales by the facility unit takes a long time. Lastly, pharmacy warehouse management for incoming medication is not optimized.
S-11816
Depok : FKM UI, 2025
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Anggrianita Meyline; Pembimbing: Septiara Putri; Penguji: Wachyu Sulistiadi, Novita Dwi Istanti
Abstrak:
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Rumah sakit merupakan fasilitas pelayanan kesehatan yang berperan penting dalam mendukung penyelenggaraan upaya kesehatan nasional. Sebagai institusi dengan karakteristik yang kompleks, rumah sakit perlu membangun kesadaran akan budaya keselamatan guna memastikan perlindungan dan keselamatan bagi seluruh pihak yang terlibat. Penelitian ini bertujuan untuk mengetahui gambaran budaya keselamatan terintegrasi di Rumah Sakit Universitas Indonesia Tahun 2024 dengan menggunakan Integrated Safety Culture in Hospital Assesment. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan cross-sectional dan melibatkan 435 responden. Hasil penelitian menunjukkan bahwa Rumah Sakit Universitas Indonesia telah mencapai tingkat budaya keselamatan terintegrasi yang baik, yaitu sebesar 81% (Level 5 – Progressive). Sebagian besar dimensi budaya keselamatan terintegrasi mencapai Level 5 – Progressive dan sebagian lainnya mencapai Level 4 – Proactive. Penelitian ini juga menemukan hubungan yang signifikan antara dimensi komunikasi efektif dan umpan balik insiden, prosedur dan tata kelola budaya keselamatan, lingkungan organisasi yang mendukung, pengembangan kapasitas (pelatihan) budaya keselamatan, kerja sama tim antar unit, dan maturitas manajemen resiko dengan status kepegawaian (tenaga kesehatan dan non-kesehatan). Namun, hubungan tersebut tidak signifikan pada dimensi komitmen manajemen, keterlibatan diri dalam budaya keselamatan, persepsi tentang budaya keselamatan, keterbukaan komunikasi dan pelaporan insiden, kerja sama tim dalam unit, dan pencegahan pen pengendalian infeksi (PPI) umum dengan status kepegawaian.
Hospitals are healthcare facilities that play a crucial role in supporting the implementation of national health efforts. As institutions with complex characteristics, hospitals need to build awareness of a safety culture to ensure protection and safety for all parties involved. This study aims to describe the integrated safety culture at Universitas Indonesia Hospital in 2024 using the Integrated Safety Culture in Hospital Assessment. The research method employed is quantitative with a cross-sectional approach, involving 435 respondents. The results showed that Universitas Indonesia Hospital has achieved a good level of integrated safety culture, reaching 81% (Level 5 – Progressive). Most dimensions of the integrated safety culture reached Level 5 – Progressive, while others achieved Level 4 – Proactive. This study also found a significant relationship between the dimensions of effective communication and incident feedback, safety culture procedures and governance, supportive organizational environment, safety culture capacity building (training), inter-unit teamwork, and risk management maturity with employment status (healthcare and non-healthcare staff). However, no significant relationship was found in the dimensions of management commitment, self-involvement in safety culture, perception of safety culture, openness of communication and incident reporting, intra-unit teamwork, and general infection prevention and control (IPC) with employment status.
S-11849
Depok : FKM UI, 2025
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Gustiane Adriani Dwisari; Pembimbing: Kurnia Sari; Penguji: Wachyu Sulistiadi, Novita Dwi Istanti
Abstrak:
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Pelayanan di Instalasi Gawat Darurat (IGD) memegang peran penting dalam menentukan kualitas pelayanan dan keselamatan pasien di rumah sakit. Indikator kinerja IGD, seperti Length of Stay (LOS), yang mengukur lama pasien d IGD dari kedatangan hingga pemulangan atau pemindahan, dapat memengaruhi tingkat kepadatan di IGD. Penelitian ini bertujuan untuk mengidentifikasi alur pelayanan, hambatan, dan akar penyebab masalah terkait LOS di IGD. Pengumpulan data dilakukan pada bulan April-Mei 2024 dengan pendekatan kualitatif studi kasus, berupa observasi pada 30 pasien, wawancara, dan telaah dokumen. Analisis data menggunakan flowchart untuk mengidentifikasi alur pelayanan, Value Stream Mapping untuk mengenali kegiatan bernilai dan menemukan waste, serta The Five Whys untuk menganalisis akar penyebab hambatan. Metode Lean Thinking digunakan untuk menghasilkan alur dan Model BAS (Baseline, Assess, Suggest Solution) dari Model BASICS. Hasil penelitian menunjukkan bahwa alur pelayanan pasien IGD melibatkan lima tahapan; dengan 65,5% waktu pelayanan adalah kegiatan non-value added, 23,4% kegiatan necessary but non-value added, dan 11,1% kegiatan value added, dengan total Lead Time 7 jam 55 menit 29 detik. Dari sisi pasien, waste yang terjadi meliputi waste of waiting (94,9%) dan transportation (5,1%). Bottleneck terjadi pada aktivitas menunggu terdaftar di rawat inap (25,2%), menunggu advis DPJP (22,9%), menunggu hasil pemeriksaan penunjang (22,3%), dan menunggu kesiapan rawat inap (18,2%), dengan total 88,6%. Perbaikan LOS di IGD dapat menggunakan lean tools seperti standardized work, visual management, heijunka, kaizen, dan just in time agar waste dapat dikurangi.
Emergency Department (ED) services play a crucial role in determining the quality of care and patient safety in hospitals. Performance indicators in the ED, such as Length of Stay (LOS) which measures the duration from a patient's arrival to their discharge or transfer can significantly impact the congestion levels in the ED. This study aims to identify the service flow, obstacles, and root causes of issues related to LOS in the ED. Data collection was conducted from April to May 2024 using a qualitative case study approach, including observations of 30 patients, interviews, and document reviews. Data analysis involved using flowcharts to identify the service flow, Value Stream Mapping to recognize value-added activities and identify waste, and The Five Whys to analyze the root causes of obstacles. Lean Thinking methodology was applied to develop a service flow and the BAS (Baseline, Assess, Suggest Solution) model from the BASICS model. The study results show that the patient service flow in the ED involves five stages, with 65.5% of service time consisting of non-value-added activities, 23.4% of necessary but non-value-added activities, and 11.1% of value-added activities, resulting in a total lead time of 7 hours, 55 minutes, and 29 seconds. From the patient's perspective, the waste observed includes waiting (94.9%) and transportation (5.1%). Bottlenecks were identified in activities such as waiting to be registered for inpatient care (25.2%), waiting for specialist advice (22.9%), waiting for the results of supporting examinations (22.3%), and waiting for inpatient readiness (18.2%), totaling 88.6%. Improving LOS in the ED can utilize lean tools such as standardized work, visual management, heijunka, kaizen, and just-in-time to reduce waste.
S-11692
Depok : FKM UI, 2024
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Dwi Susi Andriani; Pembimbing: Mieke Savitri; Penguji: Wachyu Sulistiadi, Aenul Wardah
S-5991
Depok : FKM-UI, 2010
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Luh Komang Enggi Lindayani; Pembimbing: Puput Oktamianti; Penguji: Masyitoh, Fajar Manuaba, I Desak Nyoman Yunita Pratiwi
Abstrak:
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Latar Belakang: Unit Gawat Darurat (UGD) merupakan unit pelayanan yang membutuhkan tata kelola mutu yang efektif untuk menjamin keselamatan pasien dan kualitas pelayanan. Meskipun sebagian besar indikator mutu UGD RSU Kertha Usada Singaraja telah mencapai target, masih ditemukan beberapa keluhan pasien yang menunjukkan perlunya evaluasi implementasi tata kelola mutu. Tujuan: Menganalisis implementasi tata kelola mutu dalam pencapaian indikator mutu di UGD RSU Kertha Usada Singaraja Tahun 2025–2026 berdasarkan dimensi struktur, proses, dan outcome Model Donabedian. Metode: Penelitian ini menggunakan pendekatan kualitatif dengan desain studi kasus. Data diperoleh melalui wawancara mendalam, observasi, dan telaah dokumen terhadap informan yang terdiri atas direktur, komite mutu, pimpinan UGD, penanggung jawab mutu, dokter, perawat, dan apoteker. Analisis dilakukan secara tematik berdasarkan dimensi struktur, proses, dan outcome. Hasil: Dimensi struktur menunjukkan bahwa UGD didukung oleh sumber daya manusia yang kompeten, sarana prasarana yang memadai, serta komitmen manajemen yang kuat. Namun, masih terdapat kendala berupa beban kerja ganda PIC mutu, keterbatasan dukungan radiologi, dan sistem pelaporan mutu yang belum terintegrasi dengan SIMRS. Pada dimensi proses, pelayanan telah berjalan sesuai standar melalui penerapan triase ATS dan START, pelayanan klinis yang berorientasi pada keselamatan pasien, serta monitoring indikator mutu secara berkala. Pada dimensi outcome, sebagian besar indikator mutu berhasil mencapai target yang ditetapkan, termasuk waktu tanggap pelayanan, kemampuan tindakan lifesaving, pengendalian mortalitas, dan pengelolaan komplain pasien. Kesimpulan: Implementasi tata kelola mutu di UGD RSU Kertha Usada telah berjalan dengan baik dan mendukung pencapaian indikator mutu pelayanan. Penguatan integrasi sistem informasi mutu, optimalisasi beban kerja petugas mutu, dan peningkatan dukungan layanan radiologi diperlukan untuk mendukung perbaikan mutu secara berkelanjutan. Kata kunci: tata kelola mutu, indikator mutu, Unit Gawat Darurat, Donabedian, rumah sakit
Background: The Emergency Department (ED) is a healthcare service unit that requires effective quality governance to ensure patient safety and service quality. Although most quality indicators at the Emergency Department of Kertha Usada General Hospital Singaraja have achieved their targets, several patient complaints were still identified, indicating the need to evaluate the implementation of quality governance. Objective: To analyze the implementation of quality governance in achieving quality indicators at the Emergency Department of Kertha Usada General Hospital Singaraja during 2025–2026 based on the structure, process, and outcome dimensions of the Donabedian Model. Methods: This study employed a qualitative approach with a case study design. Data were collected through in-depth interviews, observations, and document reviews involving informants consisting of the hospital director, quality committee representatives, emergency department managers, quality coordinators, physicians, nurses, and pharmacists. Data were analyzed thematically according to the structure, process, and outcome dimensions. Results: The structure dimension demonstrated that the Emergency Department was supported by competent human resources, adequate facilities and infrastructure, and strong management commitment. However, several challenges were identified, including the dual workload of the quality coordinator, limited radiology support, and a quality reporting system that was not yet integrated with the Hospital Management Information System (HMIS). In the process dimension, services were implemented in accordance with established standards through the application of the Australasian Triage Scale (ATS) and START triage system, patient safety-oriented clinical services, and regular monitoring of quality indicators. In the outcome dimension, most quality indicators successfully achieved the established targets, including response time, lifesaving performance, mortality control, and patient complaint management. Conclusion: The implementation of quality governance in the Emergency Department of Kertha Usada General Hospital has been effectively carried out and has supported the achievement of service quality indicators. Strengthening the integration of quality information systems, optimizing the workload of quality personnel, and enhancing radiology service support are necessary to sustain continuous quality improvement.
T-7596
Depok : FKM-UI, 2026
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Devina Nafis Alodia; Pembimbing: Vetty Yulianty Permanasari; Penguji: Wachyu Sulistiadi, Novita Dwi Istanti
Abstrak:
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Pelayanan kesehatan berkualitas merupakan komponen esensial dalam mewujudkan masyarakat sehat dan sejahtera, dengan rumah sakit sebagai fasilitas utama dalam menyediakan layanan medis yang efektif dan efisien. Berdasarkan Undang-Undang No. 17 Tahun 2023, rumah sakit diharuskan untuk terus meningkatkan mutu pelayanan baik secara internal maupun eksternal melalui berbagai indikator. Salah satu alat evaluasi penting dalam peningkatan mutu ini adalah Indikator Nasional Mutu (INM), yang digunakan untuk menilai capaian mutu pelayanan di berbagai fasilitas kesehatan. Meskipun INM berperan besar dalam memperbaiki kualitas layanan dan efisiensi biaya, capaian INM di rumah sakit Indonesia masih mengalami kendala, terutama terkait kepatuhan dan infrastruktur yang belum merata. Penelitian ini bertujuan untuk menganalisis capaian INM rumah sakit di Indonesia pada Juni 2024 berdasarkan status kepemilikan, kelas rumah sakit, jenis pelayanan, dan wilayah regional. Metode yang digunakan adalah penelitian potong lintang dengan analisis data sekunder dari basis data Kementerian Kesehatan Indonesia. Hasil penelitian menunjukkan rumah sakit pemerintah dan swasta memiliki perbedaan signifikan dalam beberapa indikator, dengan rumah sakit pemerintah cenderung lebih unggul. Rumah sakit kelas A dan B memiliki capaian lebih baik dibandingkan kelas C dan D, namun tantangan terkait terhadap waktu tanggap operasi sesarea emergensi dan waktu tunggu rawat jalan masih ada, terutama di kelas rendah. Capaian mutu rumah sakit di wilayah Jawa dan Bali lebih baik dibandingkan Indonesia Timur, hal ini dipengaruhi oleh kesenjangan sumber daya dan infrastruktur.
Quality healthcare services are essential for achieving a healthy and prosperous society, with hospitals playing a central role in delivering effective and efficient medical care. According to Law No. 17 of 2023, hospitals are required to continually improve the quality of their services both internally and externally through various indicators. One of the key tools for evaluating quality improvement is the National Health Service Quality Indicators (INM), which assess the performance of healthcare facilities. While INM plays a critical role in enhancing service quality and cost-efficiency, the achievments of INM in Indonesian hospitals faces challenges, particularly related to compliance and uneven infrastructure. This study aims to analyze the achievements of the National Hospital Quality Indicators (INM) in Indonesian hospitals as of June 2024, based on ownership status, hospital class, service type, and regional location. The study uses a cross-sectional design with secondary data analysis sourced from the Ministry of Health of Indonesia’s database. The findings reveal significant differences between government and private hospitals in several indicators, with government hospitals generally performing better. Hospitals in class A and B achieved better quality outcomes compared to those in class C and D, although challenges remain in emergency cesarean section response times and outpatient wait times, particularly in lower-class hospitals. Furthermore, hospitals in the Java and Bali regions demonstrated better quality outcomes compared to those in Eastern Indonesia, with disparities in resources and infrastructure being key influencing factors.
S-11812
Depok : FKM UI, 2025
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Grace Melissa; Pemimbing: Septiara Putri; Penguji: Jaslis Ilyas, Nurwidyawati Purnaningrum
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Pembangunan kesehatan nasional Indonesia, melalui Program Indonesia Sehat, bertujuan meningkatkan kesejahteraan masyarakat dengan tiga pilar utama: paradigma sehat, penguatan pelayanan kesehatan, dan jaminan kesehatan nasional. Namun, produktivitas sumber daya manusia (SDM) di sektor kesehatan, khususnya perawat, masih menghadapi berbagai tantangan yang perlu diatasi untuk mencapai tujuan program kesehatan serta target Indonesia Sehat 2025. Penelitian ini menyoroti pentingnya peningkatan kualitas dan kompetensi SDM di Rumah Sakit Universitas Indonesia (RSUI) Depok yaitu perawat karena perawat memiliki peran sentral dalam pelayanan kesehatan dengan jumlah SDM terbanyak di RSUI. Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisis faktor-faktor yang berhubungan dengan produktivitas kerja dan kualitas pelayanan pada perawat di Rumah Sakit Universitas Indonesia (RSUI) Depok Tahun 2024. Penelitian ini menggunakan pendekatan kuantitatif dengan desain studi cross-sectional yang mengambil subjek populasi perawat di lokasi penelitian. Hasil penelitian ini menunjukkan bahwa produktivitas kerja dan kualitas pelayanan perawat di RSUI sudah baik dan faktor-faktor yang berhubungan signifikan dengan produktivitas kerja dan kualitas pelayanan adalah motivasi kerja, manajemen, dan kesempatan berprestasi dengan nilai p < 0,05. Namun, untuk faktor lingkungan kerja, disiplin kerja, dan gaji tidak memiliki hubungan yang signifikan dengan produktivitas kerja dan kualitas pelayanan keperawatan karena nilai p > 0,05.
Indonesia's national health development, through the Healthy Indonesia Program, aims to improve the welfare of the community with three main pillars: a healthy paradigm, strengthening health services, and national health insurance. However, the productivity of human resources (HR) in the health sector, particularly nurses, still faces various challenges that need to be addressed to achieve the program's goals and the targets of Healthy Indonesia 2025. This research highlights the importance of improving the quality and competence of HR at Universitas Indonesia Hospital (RSUI) Depok, specifically nurses, as they play a central role in health services and represent the largest HR group at RSUI. The purpose of this study is to identify and analyze the factors related to work productivity and service quality among nurses at Universitas Indonesia Hospital (RSUI) Depok in 2024. This research uses a quantitative approach with a cross-sectional study design, taking the population of nurses at the research site as subjects. The results show that nurse work productivity at RSUI is good, and the factors significantly related to work productivity and service quality are work motivation, management, and opportunities for achievement, with p-values < 0.05. However, the factors of work environment, work discipline, and salary do not have a significant relationship with work productivity and nursing service quality, as their p-values are > 0.05.
S-11628
Depok : FKM-UI, 2024
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Sri Anita Putri Simanullang; Pembimbing: Wahyu Sulistiadi; Penguji: Septiara Putri, Agustin Indracahyani
Abstrak:
Penelitian ini bertujuan untuk membahas Penerapan Strategi Pencegahan dan Pengendalian Infeksi Covid-19 di RSUI Tahun 2020. Penelitian ini menggunakan metode deskriptif kualitatif, pengumpulan data dilakukan dengan wawancara mendalam, observasi dan telaah dokumen. Penelitian ini menggunakan komponen strategi pengendalian infeksi di pelayanan kesehatan yang dikeluarkan oleh World Health Organization tahun 2020. Responden dalam penelitian ini adalah 5 orang anggota Panitia Pencegahan dan Pengendalian Infeksi (PPI) terkait penerapan PPI COVID-19 di Rumah Sakit Universitas Indonesia.
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S-10541
Depok : FKM-UI, 2021
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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