Abstrak: Skripsi ini membahas mengenai gambaran faktor-faktor yang mempengaruhi waktu pelaksanaan rekrutmen dan seleksi karyawan di Rumah Sakit Medika Permata Hijau pada tahun 2012. Penelitian ini merupakan penelitian kualitatif deskriptif. Hasil penelitian ini menunjukan bahwa faktor-faktor yang mempengaruhi pelaksanaan rekrutmen dan seleksi karyawan di rumah sakit iniialah faktor organisasional, faktor kebiasaan pencari tenaga kerja, kondisieksternal, kurangnya bank data pelamar, faktor penawaran tenaga kerja dan faktor internal organisasi. Selain itu, di rumah sakit ini, kegiatan rekrutmen dan seleksitidak dilakukan evaluasi secara formal dan terstruktur. Oleh karena itu, diperlukan berbagai perbaikan agar waktu pelaksanaan rekrutmen dan seleksi karyawan diRumah Sakit Medika Permata Hijau dapat berlangsung sesuai dengan target yangtelah ditentukan.
Kata Kunci : Rekrutmen, Seleksi, Waktu

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This thesis is discussing about preview of factors that affecting theimplementation time of employee recruitment and selection at Rumah SakitMedika Permata Hijau in 2012. This research conducted using qualitativedescriptive methodology. The result show that the factors that affecting the timeof implementation of recruitment and selection process are organizational factor,the habit of recruiters, external condition, the lack of datas bank of the aplicants,the supply of the labors factor, and the internal organizations factor. Moreover, inevaluation of recruitment and selection is no done formally. Therefore, correctiveaction should be done in order to make the time of implementation of recruitmentand selection in Rumah Sakit Medika Permata Hijau can be done appropriate withthe target.
Key Words : Recruitment, Selection, Time.

Abstrak: Skripsi ini membahas gambaran serta hubungan antara umur, jenis kelamin, pendidikan, pekerjaan, pendapatan, dan status kepesertaan dengan kepuasan peserta terhadap pelayanan Program Rujuk Balik di wilayah kerja BPJS Kesehatan Kantor Cabang Utama Jakarta Selatan. Rancangan penelitian adalah analitik kuantitatif dengan pendekatan potong lintang. Pengumpulan data dilakukan melalui kuesioner dan analisis data dilakukan dengan menggunakan analisis univariat dan bivariat uji Chi-Square. Hasil penelitian menggambarkan kepuasan peserta PRB sebesar 51,0% dan menunjukkan adanya hubungan yang signifikan antara pekerjaan dengan kepuasan peserta PRB.
Kata kunci: Karakteristik peserta; Kepuasan peserta; Program Rujuk Balik; BPJS Kesehatan

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The focus of this study is describe and discusses an overview as well as the relationship of age, sex, education, employment, income, and membership status with participants satisfaction to the Specialist Referral to Primary Health Care Program services in BPJS Kesehatan Main Branch Office South Jakarta working area. The study design is analytical quantitative with cross sectional approach. Data was collected by questionaires, they were analyzed by univariate and bivariate Chi-Square test. The result of this research shows that 51,0% of the participants are satisfied with the Specialist Referral to Primary Health Care Program service. Other than that, there is a significant relationship between employment with participants satisfaction.
Key words: Participants characteristics; Participants satisfaction; Specialist Referral to Primary Health Care Program; BPJS Kesehatan