Ditemukan 31216 dokumen yang sesuai dengan query :: Simpan CSV
Iih Supiasih; Pembimbing: Wibowo, Adik
S-430
Depok : FKM UI, 1988
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Ahmad Rizal; Pembimbing: Kusharisupeni Djokosujono
S-1425
Depok : FKM UI, 1999
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Mahjuarni Aziz; Pembimbing: Hendrik M. Taurany
S-174
Jakarta : FKM UI, 1982
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
☉
Swisniawati Hidayat; Pembimbing: Rokiyah Kusumapradja
B-221
Depok : FKM UI, 1997
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Dian Pitaloka Sri Mumpuni; Pembimbing: Ede Surya Darmawan; Penguji: Amal Chalik Sjaaf, Vetty Yulianty Permanasari, Mira Roziati Dachlan, Budi Hartono
Abstrak:
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Latar Belakang : Waktu tunggu menjadi suatu permasalahan yang mendesak di rumah sakit karena semua rumah sakit saling berkompetisi untuk memberikan pelayanan yang tepat, cepat dan profesional. Di ruang rawat inap lantai 5 gedung baru RS Permata Cibubur kerap masih didapatkan keluhan pasien atau keluarga pasien terkait waktu tunggu pasien pulang dari rawat inap. Tujuan : Tercapainya perbaikan pelayanan pasien pulang dari rawat inap dengan menggunakan metode Lean Six Sigma. Metode : Penelitian ini menggunakan desain penelitian quasi experimental dengan memberikan perlakuan perbaikan menggunakan metode Lean Six Sigma dan menghitung waktu tunggu pada proses pelayanan pasien pulang pada 2 kelompok pasien dengan jaminan pribadi dan pasien jaminan asuransi swasta, sebelum dan sesudah perlakuan. Hasil : Setelah dilakukan observasi dan wawancara maka dilakukan identifikasi waste pada proses pelayanan pasien pulang dari rawat inap dan didapatkan 4 waste, yaitu waiting, defect, motion, dan overprocessing. Core problem dari proses pelayanan pasien pulang didapatkan bahwa DPJP tidak input sendiri resep pasien pulang, hal ini menyebabkan beberapa kegiatan yang tidak bernilai tambah dan membuat waktu tunggu proses pelayanan pasien pulang menjadi memanjang. Fokus perbaikan yaitu dengan menjadikan DPJP input sendiri resep pasien pulang dan didapatkan total waktu tunggu yang mengalami penurunan dan prosentase kegiatan bernilai tambah yang meningkat. Rata-rata waktu tunggu pasien pulang sebelum perlakuan dengan jaminan pribadi sebesar 61 menit dan dengan jaminan asuransi swasta sebesar 125,8 menit. Setelah dilakukan perlakuan upaya perbaikan dengan metode Lean Six Sigma didapatkan rata-rata waktu tunggu pasien pulang dengan jaminan pribadi sebesar 43,2 menit dan pasien dengan jaminan asuransi swasta sebesar 101,7 menit. Sedangkan prosentase kegiatan bernilai tambah sebelum perlakuan pada pasien dengan jaminan pribadi sebesar 57,4 % dan pasien dengan asuransi swasta sebesar 29,7%. Sesudah perlakuan upaya perbaikan didapatkan prosentase kegiatan bernilai tambah pada pasien pribadi sebesar 59,7 % dan pasien dengan asuransi swasta sebesar 30,4%. Kesimpulan : Metode Lean Six Sigma secara umum dapat dikatakan efektif untuk digunakan dalam melakukan evaluasi terhadap alur pelayanan di unit pelayanan kesehatan, karena terbukti khususnya pada penelitian ini terjadi pengurangan waktu tunggu pada proses pelayanan pasien pulang dari rawat inap.
Background: Waiting time is an urgent problem in hospitals because all hospitals compete with each other to provide precise, fast and professional services. In the inpatient room on the 5th floor of the new building of Permata Cibubur Hospital, there are often still complaints from patients or patients' families related to the waiting time for patients to return home from hospitalization. Objective: To achieve the improvement of patient services discharged from hospitalization by using the Lean Six Sigma method. Method: This study uses a quasi-experimental research design by providing improvement treatment using the Lean Six Sigma method and calculating the waiting time in the process of returning patients to 2 groups of patients with personal insurance and private insurance patients, before and after the treatment. Results: After observation and interviews, waste identification was carried out in the service process of patients returning from hospitalization and 4 wastes were obtained, namely waiting, defect, motion, and overprocessing. The core problem of the service process for discharged patients is found that the DPJP does not input the prescriptions of discharged patients themselves, this causes several activities that are not value-added and makes the waiting time for the process of serving discharged patients prolonged. The focus of improvement is to make the DPJP input its own prescription for patients to go home and get a decrease in the total waiting time and an increase in the percentage of value-added activities. The average waiting time for patients to go home before treatment with personal insurance is 61 minutes and with private insurance guarantee is 125.8 minutes. After the treatment of improvement efforts with the Lean Six Sigma method, the average waiting time for patients to go home with personal insurance was 43.2 minutes, and for patients with private insurance, guarantees were 101.7 minutes. Meanwhile, the percentage of value-added activities before treatment for patients with personal insurance was 57.4% and for patients with private insurance was 29.7%. After the treatment of improvement efforts, the percentage of value-added activities in private patients was 59.7% and for patients with private insurance was 30.4%. Conclusion: The Lean Six Sigma method in general can be said to be effective to be used in evaluating the service flow in health service units because it is proven that especially in this study there is a reduction in waiting time in the service process of patients returning from hospitalization.
T-7064
Depok : FKM UI, 2024
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Halidun Muhir; Pembimbing: Kusharisupeni Djokosujono
S-1382
Depok : FKM UI, 1998
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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N.L. Partiwi Wirasamadi, K. Tresna Adhi, I.W. Weta
PHPMA-Vol.3/No.1
Denpasar : Universitas Udayana, 2015
Indeks Artikel Jurnal-Majalah Pusat Informasi Kesehatan Masyarakat
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Wahyutomo; Pembimbing: Adik Wibowo
B-291
Depok : FKM UI, 1997
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Audrey Kania Rasyid; Pembimbing: Wahyu Kurnia Yusrin Putra; Penguji: Ahmad Syafiq, Suci Reno Monalisa
Abstrak:
Makanan merupakan kebutuhan utama yang diperlukan oleh setiap manusia untuk dapat menjalankan kehidupan sehari-hari, baik untuk individu sehat maupun individu sakit seperti pasien rumah sakit. Dalam membantu mempercepat penyembuhan pasien di rumah sakit, penyelenggaraan makanan menjadi salah satu komponen yang berperan penting di dalamnya karena penyelenggaraan makanan di rumah sakit bertujuan untuk memberikan makanan berkualitas baik sehingga kemudian dapat diterima oleh pasien. Apabila pasien tidak dapat menerima makanan yang telah disajikan, dapat memungkinkan ditemukannya sisa makanan pasien yang melebihi standar (≤20%) dan dapat mempengaruhi status gizi pasien sehingga berisiko malnutrisi dan menyebabkan komplikasi pada pasien. Penelitian ini bertujuan untuk mengetahui hubungan antara usia, jenis kelamin, pendidikan terakhir, tingkat kepuasan pada kualitas penyajian makanan rumah sakit, dan tingkat kepuasan pada kualitas makanan yang disajikan oleh rumah sakit, dengan sisa makanan pada pasien RSUD Cibinong tahun 2022. Data dikumpulkan melalui penyebaran kuesioner secara langsung kepada pasien. Total responden pada penelitian ini mencapai 100 pasien kelas III RSUD Cibinong. Penelitian ini menggunakan desain penelitian cross-sectional dengan menggunakan analisis statistik univariat dan bivariat bermetode Chi-Square. Hasil penelitian diketahui bahwa responden penelitian paling banyak adalah pasien dengan usia dewasa lanjut (41-64 tahun), pasien perempuan dengan persentase sebesar 64%, dan pasien dengan tingkat pendidikan yang rendah (≤SMP) dengan persentase sebesar 62%. Hasil statistik univariat menunjukkan bahwa terdapat pasien yang puas dengan kualitas penyajian makanan (74%) dan pasien yang puas dengan kualitas makanan yang disajikan (71%), dengan sisa makanan yang baik sebesar 60%. Hasil analisis bivariat menunjukkan bahwa terdapat hubungan yang bermakna antara usia pasien dengan sisa makanan pasien. Peneliti menyarankan agar pihak RS dapat meningkatkan kualitas pelayanan dan kualitas makanan untuk mencegah ketidakpuasan pasien. Selan itu, pasien juga disarankan untuk mengikuti arahan Ahli Gizi untuk tidak mengonsumsi makanan selain yang diberikan dari RS, sehingga asupan makanan menjadi lebih optimal dan membantu untuk mempercepat penyembuhan pasien.
Food is the primary need needed by every human being to carry out daily life, both for healthy individuals and sick individuals such as hospital patients. In order to speed up the healing of patients in hospitals, food service is one of the components that play an essential role in it because the organization of food in hospitals aims to provide good quality food so that patients can accept it. Suppose the patient cannot accept the food that has been served. In that case, it can be possible to find food leftovers that exceed the standard (≤20%) and can affect the patient's nutritional status so that there is a risk of malnutrition and cause complications in the patient. This study aims to determine the relationship between age, gender, last education, satisfaction with the quality of hospital food presentation, and satisfaction with the quality of food served by the hospital with leftover food in Cibinong Hospital patients in 2022. Data were collected through a distribution questionnaire directly to the patient. The total respondents in this study reached 100 patients in class III Cibinong Hospital. This study used a cross-sectional research design using univariate and bivariate statistical analysis with the Chi-Square method. The results showed that most of the research respondents were patients of advanced age (41-64 years), female patients with a percentage of 64%, and patients with a low level of education (≤SMP) with a percentage of 62%. Univariate statistical results showed that there were patients who were satisfied with the quality of food presentation (74%) and patients who were satisfied with the quality of the food served (71%), with good leftovers of 60%. The results of the bivariate analysis showed that there was a significant relationship between the patient's age and the patient's food waste. Researchers suggest that the hospital can improve service and food quality to prevent patient dissatisfaction. In addition, patients are also advised to follow the Nutritionist's directions to not consume food other than those given from the hospital, so that food intake becomes more optimal and helps accelerate the patient's recovery.
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Food is the primary need needed by every human being to carry out daily life, both for healthy individuals and sick individuals such as hospital patients. In order to speed up the healing of patients in hospitals, food service is one of the components that play an essential role in it because the organization of food in hospitals aims to provide good quality food so that patients can accept it. Suppose the patient cannot accept the food that has been served. In that case, it can be possible to find food leftovers that exceed the standard (≤20%) and can affect the patient's nutritional status so that there is a risk of malnutrition and cause complications in the patient. This study aims to determine the relationship between age, gender, last education, satisfaction with the quality of hospital food presentation, and satisfaction with the quality of food served by the hospital with leftover food in Cibinong Hospital patients in 2022. Data were collected through a distribution questionnaire directly to the patient. The total respondents in this study reached 100 patients in class III Cibinong Hospital. This study used a cross-sectional research design using univariate and bivariate statistical analysis with the Chi-Square method. The results showed that most of the research respondents were patients of advanced age (41-64 years), female patients with a percentage of 64%, and patients with a low level of education (≤SMP) with a percentage of 62%. Univariate statistical results showed that there were patients who were satisfied with the quality of food presentation (74%) and patients who were satisfied with the quality of the food served (71%), with good leftovers of 60%. The results of the bivariate analysis showed that there was a significant relationship between the patient's age and the patient's food waste. Researchers suggest that the hospital can improve service and food quality to prevent patient dissatisfaction. In addition, patients are also advised to follow the Nutritionist's directions to not consume food other than those given from the hospital, so that food intake becomes more optimal and helps accelerate the patient's recovery.
S-11065
Depok : FKM-UI, 2022
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Muhammad Aslir Sahur Pembimbing: Hendrik Manarang Taurany
T-50
Jakarta : FKM UI, 1983
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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