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Health system transformation is critical to improving health service delivery. This study investigates laboratory services at the Depok Jaya Community Health Center, focusing on the state of resources, facilities, and policies and the challenges faced in laboratory operations, especially in the context oflimited facilities. A mixed methods approach combined observations and interviews with laboratory staff to assess workflow and service delivery processes. Patient flow and service utilization data are also collected to evaluate the operational efficiency of laboratory services. Findings suggest that the integration of non-separate infectious and non-infectious laboratory areas presents significant risks, highlighting the need for strict protocols and separation measures. Recommendations include establishing clear workflows, increasing the use of personal protective equipment (PPE), and providing regular training for staff on safety protocols to minimize the risk of contamination. The study revealed a structured patient flow within the laboratory, with specific steps for sample collection and identity verification to prevent errors. Operational challenges relate to inadequate infrastructure and the need for ongoing staff training. Improving laboratory services at the Depok Jaya Community Health Center requires a comprehensive approach, including infrastructure improvements, staff training, and compliance with safety protocols. Address areas that can significantly improve service delivery and contribute to better health outcomes in the community.
Tesis ini bertujuan mengembangkan Sistem Infomiasi Penccgahan dan Pemberantnsan penyakit Demam Berdamh berbasis wilayah yang dapat memudahkan dalam proses analisis data yang bermanfhat dalam proses monitoring dan evaluasi program di Kota Bekasi. Pengernbangan sistem dilakukan dcngan mctode .System Development LW Cycle (SDDC) yang terdiri dari tahapan analisa sistem, perancangan sistem dan ujicoba prototipe. Pengembangan dilakukan di tingkat Dinas Kesehatan Kota Bekasi. Hasil penelitian ini adalah pengembangan sistem yang menghasilkan informasi untuk pelaksanaan monitoring dan evaluasi program bennpa keluaran indilcator kepadatan, ABI, Endemilas dan Fogging sehingga dapat memberikan infcnnasi yang bermanfhat bagi para pengambil keputusan.
This thesis focusing on the Development of Infomation System on The Prevention and Elimination of Dengue Fever based on Regions that can help the process of analyzing data for monitoring and evaluating the programme in Kota Bekasi region. The development of the system used System Development LM? Cycle (SDLC) methode that consist of Analyzing system, Designing System and prototype testing. The development was done in the Health department administration level. The result of this thesis is that the development of the system has produced the indicator output that can be use for monitoring and evaluating the programme. The indicator are the population density, the number of free mosquito-larva, Endemitas ofthe DBD case and Fogging that can be use to support the decision making process.
