Abstrak: Proses kerja di bagian Bagging Off memiliki risiko MSDs untuk pekerja.Penelitian ini menggambarkan tingkat risiko ergonomi yang berpotensimenyebabkan gangguan muskuloskeletal pada pekerja dan gambaran dari keluhansubjektif gangguan muskuloskeletal dari pekerja di PT. JAPFA ComfeedIndonesia Unit Tangerang. Desain penelitian ini adalah cross sectional denganmenggunakan REBA dan RULA untuk menilai tingkat risiko ergonomi padasetiap tahap proses kerja dan Nordic Body Map (NBM) untuk mengetahui dimana keluhan pada pekerja. Berdasarkan penilaian REBA pada proses palletingbekerja menunjukkan tingkat risiko sangat tinggi, penilaian RULA pada prosespenjahitan menunjukkan tingkat risiko yang sangat tinggi dan penilaian REBApada proses pengantongan menunjukkan tingkat risiko tinggi dan tingkat risikosedang. Penilaian NBM menunjukkan ada 20 pekerja memiliki keluhan dipinggang, 8 pekerja mengeluh di bawah pinggang dan 7 pekerja memiliki keluhandi leher bagian atas dan bahu kanan. Tingkat risiko dapat dikurangi denganmenyediakan Pallet Adjustable Berdiri untuk proses kerja palleting, mendesainulang tempat kerja pada proses penjahitan dan memberikan kursi yang cocokuntuk pekerja pada proses pengantongan. Selain itu, pekerja harus meregangkanotot sebelum bekerja, di tengah-tengah bekerja dan setelah bekerja, dan kemudianbekerja dengan postur tubuh yang benar.

---

Working process in section Bagging Off has the risk of MSDs to workers. Thisstudy describe the risk level of ergonomic which potentially causingmusculoskeletal disorders to workers and an overview of complaint subjectivemusculoskeletal disorders on workers at PT. JAPFA Comfeed Indonesia UnitTangerang. The design of this study is cross sectional using REBA and RULA toassess the ergonomic risk level at each stage of working process and Nordic BodyMap (NBM) to know where the complaints on workers. Based on REBAassessment on working process of palleting showed very high risk level, RULAassessment on working process of sewing showed very high risk level and REBAassessment on working process of bagging showed high risk level and mediumrisk level. NBM assessment showed there is 20 workers have complaint in waist,8 workers have complain in under waist and 7 workers have complaint in upperneck and right shoulder. This level of risk can be reduced by providing AdjustablePallet Stand to working process of palleting, redesign workplace on workingprocess of sewing and providing chair which is suitable to workers on workingprocess of bagging. Besides that, workers have to stretch the muscles beforeworking, in the middle of working and after working, and then working with thecorrect posture.

Abstrak: Pekerjaan cleaning service seperti mengangkat, membungkuk, gerakan memutar pada saat memindahkan barang dari sisi ke sisi lainnya dan menunduk saat bekerja dapat menimbulkan keluhan MSDs. Penelitian ini dilakukan untuk melihat hubungan antara faktor risiko individu, faktor risiko pekerjaan, dan faktor lingkungan terhadap keluhan gejala musculoskeletal disorders pada pekerja cleaning service di Asrama Mahasiswa Universitas Indonesia. Jenis penelitian yang dilakukan adalah studi deskriptif observasional dengan menggunakan metode QEC (Quick Exposure Checklist) dan Nordic Body Questionnaire (NBM), serta pengukuran faktor lingkungan menggunakan lux meter dan WGBT Meter. Hasil penelitian menunjukkan bahwa sebanyak 27 responden (84,4%) mengaku adanya keluhan subyektif musuloskeletal disorders. Faktor pencahayaan yang kurang kemungkinan menjadi risiko tingginya keluhan gejala musculoskeletal disorders. Hasil analisis QEC menunjukkan bahwa aktifitas pekerjaan termasuk risiko rendah hingga tinggi.
Kata kunci: cleaning service, ergonomi, musculoskeletal disorders, risiko

---

Cleaning service work such as lifting, bending, twisting movements at the time of moving things from side to side and looked down when the work may give rise to complaints of MSDs. This research was conducted to look at the relationship between the individual risk factors, risk factors, and environmental factors work against complaints of symptoms of musculoskeletal disorders in cleaning service workers in student dormitories of the University of Indonesia. The type of research that is a descriptive observational study by using the method of QEC (Quick Exposure Checklist) and Nordic Body Questionnaire (NBM), as well as the measurement of environmental factors using a lux meter and WGBT meters. The results showed that as many as 27 respondents (84.4%) admitted to the existence of a subjective complaint of musuloskeletal disorders. Lighting is less likely to factor into a risk high complaints of symptoms of musculoskeletal disorders. The results of the QEC analysis show that the work activity including low risk to high.
Key words: cleaning service, ergonomics, musculoskeletal disorders, risk

Abstrak: Skripsi ini membahas tentang faktor-faktor risiko dan keluhan Musculoskeletal Disorders dari pekerja pengguna komputer di Pusdiklat BPS tahun 2014. Penelitian ini adalah penelitian kuantitatif bersifat deskriptif dengan desain studi cross sectional. Dari penilaian Rapid Upper Limb Assessment (RULA) didapatkan risiko tinggi dengan skor range 5 hingga 7. Dari sampel penelitian yang berjumlah 40 orang, sebanyak 37 orang memiliki keluhan MSDs, dengan keluhan terbanyak pada leher bagian atas 27 orang (67,5%), leher bagian bawah 24 orang (60%), punggung 26 orang (65%), dan pinggang 21 orang (52,5%). Disarankan adanya program edukasi kesehatan kerja perihal bekerja dengan komputer yang benar, perbaikan desain workstation, dan perlunya istirahat setiap ≤2 jam sekali dari bekerja menggunakan komputer.

---

This thesis discusses the risk factors and complaints of Musculoskeletal Disorders from workers computer users in Pusdiklat BPS 2014. Study was a descriptive quantitative research with a cross-sectional study design. Assessment from the Rapid Upper Limb Assessment (RULA) scores obtained with the high-risk range 5 to 7. From the sample of 40 people, as many as 37 people have complaints MSDs, with most complaints in the upper neck 27 people (67.5%), lower neck 24 people (60%), back of 26 people (65%), and waist 21 people (52.5%). It is recommended to make health education programs regarding working with the correct use of a computer, workstation design improvements, and need a break every once ≤2 hours of work using a computer.