Ditemukan 32544 dokumen yang sesuai dengan query :: Simpan CSV
Erni Yusnita; Pembimbing: Vetty Yulianty Permanasari; Penguji: Budi Hidayat
S-6239
Depok : FKM UI, 2010
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Anton Feriono; Pembimbing: Hafizurrachman; Penguji: Jaslis Ilyas, Vivin Vinkatiari
S-5388
Depok : FKM-UI, 2008
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Vera Wahyuni Ulandari; Pembimbing: Mardiati Nadjib; Penguji: Vetty Yulianty Permanasari, Atmiroseva
Abstrak:
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Penelitian ini bertujuan untuk mengetahui faktor-faktor yang berhubungan dengan Penolakan Klaim Rawat Jalan Reimbursement Produk FSL di PT BCD periode Januari - Desember 2022 berdasarkan wawancara mendalam dan telaah dokumen. Selama periode bulan Januari – Desember 2022 klaim ditolak paling banyak dikarenakan klaim melebihi batas waktu pengajuan kelengkapan dokumen klaim sebesar 48,80% dari jumlah klaim yang ditolak pada produk FSL. Penelitian ini adalah penelitian kuantitatif dan kualitatif, dengan menggunakan teknik pengumpulan data melalui wawancara mendalam dan telaah dokumen. Hasil penelitian menunjukkan bahwa beberapa faktor yang berhubungan dengan penolakan klaim rawat jalan reimbursement meliputi SDM yang belum melakukan pelatihan, kurangnya kelengkapan dokumen klaim, SOP terkait penolakan klaim menurut pre-existing condition, waiting period, non-disclosure, not-meet criteria, policy exclusion, invalid claim, dan expired yang belum ada, kendala software terkait notifikasi pending gagal terkirim. Saran diperlukan pendidikan dan pelatihan mengenai klaim yang ditolak, membuat SOP secara spesifik mengenai klaim ditolak menurut pre-existing condition, waiting period, policy exclusion, non-disclosure, not-meet criteria, policy exclusion, invalid claim, dan expired, pembaharuan SOP claim, perbaikan dan pemantauan sistem secara berkala, menciptakan sebuah sistem konsultasi untuk nasabah.
The purpose of this study is to identify factors associated with Outpatient Reimbursement Claims Rejection for FSL Product at PT BCD during the period of January to December 2022 based on in-depth interviews and document analysis. During the period of January to December 2022, the highest number of rejected claims for the FSL product was due to claims exceeding the submission deadline, accounting for 48.80% of the total rejected claims. This research utilizes both quantitative and qualitative methods, with data collection techniques involving in-depth interviews and document analysis. The research findings indicate several factors associated with the rejection of outpatient reimbursement claims, which include insufficient training of human resources, incomplete claim documentation, absence of Standard Operating Procedures (SOPs) related to claim rejections based on pre-existing conditions, waiting period, non-disclosure, not meeting criteria, policy exclusion, invalid claims, and expired claims. Additionally, challenges related to software were identified, particularly regarding failed notification delivery for pending claims. Recommendations for improvement include the implementation of education and training on claim rejections, development of specific SOPs for claim rejections based on pre-existing conditions, waiting period, policy exclusion, non-disclosure, not meeting criteria, policy exclusion, invalid claims, and expired claims. Further suggestions involve updating the SOPs related to claims, periodic system improvement and monitoring, and establishing a consultation system for customers.
S-11455
Depok : FKM-UI, 2023
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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R.A.Sri Anggriyani Syamtari; Pembimbing: Ronnie Rivany
S-2962
Depok : FKM-UI, 2002
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Kartika Ikha Saraswati; Pembimbing: Suprijanto Rijadi
S-3258
Depok : FKM-UI, 2003
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Slamet Wahyudi; Pembimbing: Sulistiadi, Wahyu Fitriarni
L-177
[s.l.] :
[s.n.] :
s.a.]
S1 - Laporan Magang Pusat Informasi Kesehatan Masyarakat
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Evi Rahayu; Pembimbing: Wachyu Sulistiadi; Penguji: Nurwahyuni, Atik; Alviah, Evi
Abstrak:
Skripsi ini menggambarkan ekses klaim provider PT Asuransi X pada polis yang diterbitkan tahun 2012 periode pelayanan Januari 2012 ? Oktober 2013. Penelitian ini adalah penelitian cross sectional dengan desain deskriptif melalui pendekatan kuantitatif. Hasil penelitian dari data-data sekunder perusahaan dapat digambarkan bahwa biaya ekses klaim dipengaruhi oleh beberapa faktor, untuk faktor klasifikasi provider provider gold 50,20% dan 49.80 % dari total biaya ekses untuk provider silver. Faktor jenis kepesertaan ; karyawan 43.98%, pasangan 36.68% dan kepesertaan anak 19.35 % dari total biaya ekses klaim. Faktor berikutnya paket manfaat/pelayanan kesehatan yang terdiri dari rawat inap 51,43%, rawat jalan 29.05%, persalinan 13,19%, rawat gigi 6.24% dan paket manfaat kacamata 0.09% dari total biaya ekses klaim. Dari faktor kesesuaian isi polis terkait limitasi manfaat; rawat inap 52.96%, rawat jalan 23.75%, persalinan 15.02%, rawat gigi 8.16%, sedangkan limitasi manfaat kacamata 0.11% dari total biaya ekses klaim. Dari faktor pengecualian pada polis yang disebabkan karena: pengecualian diagnose 41.38%, pengecualian obat 31.27%, tindakan tidak indikasi 18.48%, pelayanan diluar tanggal efektif polis 7.13%, non medis 1.07% dan peserta yang tidak memiliki paket manfaat 0.66% dari biaya ekses klaim.
This study aims to describe the excess claim at PT Insurance X provider for policy issued in 2012 at January 2012 ? October 2013 Service Period. This study is cross sectional study with descriptive design through a quantitative approach. The result showed taken from Insurance Company secondary data describe that the excess claim cost influence by some factors, for classification of provider factor; gold provider reach 50.20% and 49.80% for silver provider from totally excess claim cost. Type of membership factor; employee 43.98%, couple 36.68% and children membership 19.35% from totally excess claim cost. The next factor of package benefit/health services that consist of inpatient 51.43%, outpatient 29.05%, maternity 13.19%, dental service 6.24% and package benefit of glasses 0.09% from totally excess claim cost. From the factor of compatibility policy content related to limitation of benefit inpatient 52.96%, outpatient 23.75%, maternity 15.05%, dental service 8.16% and package benefit of glasses 0.11% from totally excess claim cost. From the exclusion policy that caused by diagnose exclusion 41.38%, medicine exclusion 31. 27%, not indication treatment 18.48%, services out of effective date policy 7.13%, non medical 1.07% and member that have not benefit package 0.66% from totally excess claim cost.
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This study aims to describe the excess claim at PT Insurance X provider for policy issued in 2012 at January 2012 ? October 2013 Service Period. This study is cross sectional study with descriptive design through a quantitative approach. The result showed taken from Insurance Company secondary data describe that the excess claim cost influence by some factors, for classification of provider factor; gold provider reach 50.20% and 49.80% for silver provider from totally excess claim cost. Type of membership factor; employee 43.98%, couple 36.68% and children membership 19.35% from totally excess claim cost. The next factor of package benefit/health services that consist of inpatient 51.43%, outpatient 29.05%, maternity 13.19%, dental service 6.24% and package benefit of glasses 0.09% from totally excess claim cost. From the factor of compatibility policy content related to limitation of benefit inpatient 52.96%, outpatient 23.75%, maternity 15.05%, dental service 8.16% and package benefit of glasses 0.11% from totally excess claim cost. From the exclusion policy that caused by diagnose exclusion 41.38%, medicine exclusion 31. 27%, not indication treatment 18.48%, services out of effective date policy 7.13%, non medical 1.07% and member that have not benefit package 0.66% from totally excess claim cost.
S-8401
Depok : FKM-UI, 2014
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Olivian Asv Arica; Pembimbing: Hafizzurachman; Penguji: Jaslis Ilyas, Lia Winata
S-6621
Depok : FKM-UI, 2011
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Olivian Asv Arica; Pembimbing: Hafizzurachman; Penguji: Jaslis Ilyas, Lia Winata
S-6621
Depok : FKM-UI, 2011
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Anisah Rachmawawti; Pembimbing: Ronie Rivany; Penguji: Pujiyanto, Ary Imelda
S-5976
Depok : FKM-UI, 2010
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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