Ditemukan 3 dokumen yang sesuai dengan query :: Simpan CSV
This thesis discusses the evaluation of clinical pathway implementation, with the aim of knowing the implementation of Clinical Pathway and unit cost analysis of the Sectio Caesarea action at Bhakti Rahayu General Hospital Denpasar. The research design used is the mix method, namely quantitative and qualitative research designs, obtained from patient billing data and in-depth interviews. The study was conducted in April 2019 to July 2020. The results obtained are still variations in some of the services provided so that they get different costs between the total cost of action in accordance with the clinical pathway of Rp 1,920,000, - with the real cost of services provided at IDR 3,319,281, - which means there is still a difference of IDR 1,399,281, -.
This thesis discusses about the evaluation of the suitability of the clinical pathway application of clinical pathway diarrhea in infants, with the aim of obtaining the results of an evaluation of the implementation of Clinical Pathway diarrhea in infants and the calculation of unit cost in cases of diarrhea in infants in Bhakti Rahayu General Hospital Denpasar. The research design used is the mix method, namely quantitative and qualitative research designs. The study was conducted in May 2019 to June 2020. The results obtained are still getting some variations in the services provided to patients so that the total cost of action in accordance with clinical pathway is Rp. 675,281, - with the real cost of services provided at Rp. 1,045,212 , - which means there is still a difference of Rp. 369,931, -.
Kata kunci : solutions, access, value, education, customer-centric
Customer-centric approach is meant to focus on the customers, meanwhile SAVE (solutions, access, value, education) marketing mix is concept marketing mix modeling that is able to accommodate specific customer behavior because globalization, information technology and multi-dimensional customer expectations. This study aims to determine the influence of save marketing mix against customer-centric strategy used quantitative approach and cross-sectional method with a sample of 96 people. The results showed that the quality of service as part of the value, is expected to provide timely medical services, drug services and rapid additional examination. Digital information emerges as part of the most influential education mix for customer-centric strategy. The use of social media as a provider of expressive information to patients can help the marketing system of Executive Polyclinic RS Hermina Depok.
Key words: solutions, access, value, education, customer-centric
