Abstrak: Purpose: To test a theoretically and empirically based model linking potential protective resources (hardiness, coworker and supervisor support) to the outcomes of work stress and job satisfaction and replicating the relationship of work stress to job satisfaction while accounting for the potential influence of negative affectivity.

Design: A cross-sectional research design using survey data collected from two convenience samples.

Setting: Two worksites: (1) a high-tech company and (2) a government agency.

Subjects: High-tech employees (N = 310; response rate, 73.8%) and government agency employees (N = 745; response rate, 49.7%).

Measures: The Dispositional Resilience Scale measured hardiness and the Positive and Negative Affect Schedule measured negative affectivity. Coworker and supervisor support were measured using the Coworker Support Scale and the Supervisor Support Scale, respectively. The Perceived Work Stress Scale measured work stress, and a single item from the Job Satisfaction Scale assessed overall job satisfaction.

Results: A multiple-group path analysis examined the proposed model. Similar patterns of association were found for both samples and suggested a more parsimonious model without the path from negative affectivity to job satisfaction. The model supports the protective nature of hardiness and support at work with regard to work stress and job satisfaction.

Conclusion: Explanations of relationships depicted in the model, practical implications for reducing work stress and enhancing job satisfaction, limitations and future directions are discussed.

Abstrak: Bahaya psikososial kerja adalah salah satu bahaya yang ada di tempat kerja, namun karena sifatnya yang abstrak sehingga sulit untuk diidentifikasi. Dengan menggunakan referensi dan model-model stress kerja, kesulitan ini dapat teratasi. Dalam skripsi ini, penulis membahas persepsi bahaya psikososial di tempat kerja pada pekerja di bagian direct service PT.Trakindo Utama Cabang Jakarta. Penelitian ini adalah penelitian kuantitatif dengan desain deskriptif. Hasil penelitian ini menyarankan bahwa perusahaan perlu lebih mensosialisasikan tentang bahaya psikososial kerja ini dengan memasukkan ke dalam program-program Safety Health Environment (SHE) yang telah berjalan, seperti training, IBPR, Family gathering, dan sebagainya. Hal ini penting untuk diperhatikan agar dampaknya dapat dicegah dan dikendalikan sedini mungkin, seperti meningkatnya angka absensi dan resign, timbulnya stress kerja, atau bahkan kecelakaan kerja.

Abstrak: Bahaya psikososial merupakan stresor di tempat kerja yang dilihat dari aspek context of work dan content of work dan berpotensi untuk menimbulkan stres kerja. Aspek dari context of work yang dianggap sebagai suatu bahaya yang dapat menyebabkan stres kerja mencakup budaya dan fungsi oganisasi, peran dalam organisasi, pengembangan karir, kontrol/pengambilan keputusan, hubungan interpersonal serta hubungan rumah-pekerjaan. Sedangkan, aspek content of work mencakup lingkungan dan peralatan kerja, desain tugas, beban kerja serta jadwal kerja. Dalam skripsi ini, penulis membahas persepsi bahaya psikososial pada karyawan Departemen Assembling Line PT NGK Busi Indonesia. Metode penelitian yang digunakan dalam penelitian ini, yaitu penelitian survei yang bersifat deskriptif dengan pendekatan semi kuantitatif. Hasil penelitian menunjukkan persepsi terhadap bahaya psikososial lebih dominan ke arah persepsi karyawan yang melihat pekerjaannya sehari-hari tidak membuatnya merasa terbebani, baik itu dari aspek context of work maupun content of work. Walaupun demikian, karyawan menganggap aspek content of work lebih membebani daripada context of work. Salah satu content of work yang menjadi stresor bagi karyawan, yaitu lingkungan dan peralatan kerja di mana karyawan merasa perlu diperbaikinya lingkungan kerja terutama suhu panas di pabrik. Oleh karena itu, perlu adanya perbaikan lingkungan kerja dan meningkatkan training terutama yang berkaitan dengan heat stress maupun tentang manajemen stres dan waktu untuk meningkatkan keselamatan dan kesehatan kerja karyawan.

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Psychosocial hazard is stressor in the workplace that viewed from work context and work content aspect and potentially stressfull work. The aspect from context of work that is considered to be a hazard that can lead to stress work includes cultural and organizational function, the role of organization, career development, control/decision making, interpersonal relationships and the relationship of home-work. Whereas, the aspect from content of work includes environment and work equipment, task design, work load and work schedule. In this thesis, the author discusses the perceptions of psychosocial hazards on employees Department of Assembly Line PT NGK Busi Indonesia. Research methods used in this research, namely the descriptive survey research that used quantitative approach. The results showed perceptions of psychosocial hazards are more dominant over the perception of employees who see their work in everyday doesn't make it feel burdened, be it from the aspect of the context of work and the content of work. However, the employee considers aspects of the content of work is more burdensome than the context of work. One of the content of work that become stressors for employees, the environment and equipment in the workplace where employees feel need to be repaired, especially the working environment in the factory hot temperatures. Therefore, the need for improvement of the working environment and improve training, especially with regard to heat stress and on stress management and time to improve the safety and health of employees.

Abstrak: Stres kerja merupakan psychological hazard yang terkadang tidak terlihat, dantidak diperhatikan oleh managemen perusahaan, padahal dampak dari bahayapsikososial tersebut jika tidak segera direspon dalam jangka waktu tertentu dapatmenimbulkan dampak yang merugikan. Tenaga Analis Kesehatan merupakansalah satu pekerja yang berisiko mengalami stres kerja, dikarenakan rutinitaspekerjaannya yang monoton dan selalu berinteraksi dengan bahaya biologismerupakan salah satu faktor penyebab stres kerja. Tujuan dari penelitian iniadalah untuk mengetahui faktor-faktor yang berhubungan dengan stres kerja padaTenaga Analis Kesehatan di laboratorium X. Dari hasil penelitian, diketahuifaktor-faktor yang menyebabkan stres kerja pada tenaga Analis kesehatan diLaboratorium X adalah beban kerja, rutinitas kerja, jadwal kerja, dan bahayabiologis.
Kata Kunci : Stres kerja, Tenaga Analis Kesehatan.

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Work stress is psychological hazard that are sometimes not seen, and gounnoticed by the management company, but the impact of the psychosocialhazards if not immediately responded in a certain period of time can cause adverseimpacts. Health Analyst is one of the workers at risk of occupational stress, due tothe monotonous routine work and always interacting with biological hazards isone of the causes of work stress. The purpose of this study was to determine thefactors associated with work stress on Health Analyst at X Laboratory. From theresearch lab, the causes factors of work stress on health Analyst at X Laboratoryare the workload, work routines, work schedules, and biological hazards .
Keywords : Work stress , Health Analyst.