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Background: The amount of people with mental disorders is increasing in Indonesia. Referring to National Health Survey conducted by the Ministry of Health in 2018, the prevalence of people with severe mental disorders (schizophrenia / psychosis) increased from 0.15% to 0.18%. to determine mental health issues in the community, there is an urgency for potential workers in the community, namely mental health cadres. Objective: This study aims to describe the role of mental health cadres in mental health programs within the community. Method: Qualitative method with a phenomenological design comprises interview and FGD were used in this research. Result: Of 20 informants, we found that cadres have performed their roles including the role in primary prevention namely person with mental issues data collection (screening), motivating families and people with mental disorders, and providing health education. Subsequently, roles in detection and outreach as a secondary prevention. Tertiary prevention is to motivate people with mental disorders so they will take prescriptions, mentoring to take medication and make a referrals. Conclusion: 2 mental health cadres have performed their roles, however there are still many obstacles in society that cadres need to overcome.
Abstrak "Leave no one behind" adalah prinsip inti dari Organisasi Kesehatan Dunia (WHO) untuk mencapai kesehatan yang merata dan menyeluruh. Upaya ini ditujukan untuk mengatasi kesenjangan kesehatan dan menyediakan layanan berkualitas dan terjangkau bagi semua orang, terutama mereka yang paling rentan dan terpinggirkan, termasuk dalam layanan kesehatan gigi untuk orang dengan gangguan jiwa. Komunikasi adalah kunci keberhasilan perawatan. Diagnosa dan rencana perawatan yang sesuai membutuhkan komunikasi yang baik. Orang dengan gangguan jiwa seperti depresi berat dan skizofrenia menghadapi kendala komunikasi: depresi menyebabkan respons tertunda dan penyempitan pikiran, sementara skizofrenia menyebabkan disorganisasi pikiran dan bicara. Rumah Sakit Jiwa dr. H. Marzoeki Mahdi Bogor, sebagai rumah sakit rujukan terbesar di Indonesia, merawat banyak pasien dengan gangguan jiwa, termasuk depresi berat dan skizofrenia. Diperlukan keterampilan komunikasi khusus selama perawatan untuk mencapai hasil yang sukses. Penelitian ini bertujuan menemukan pendekatan terbaik dalam berkomunikasi dengan pasien depresi berat dan skizofrenia di Rumah Sakit Jiwa dr. H. Marzoeki Mahdi Bogor. Penelitian menggunakan metode kualitatif dengan pendekatan fenomenologi. Informan terdiri dari dokter gigi, pasien dengan gangguan jiwa, dan keluarga pasien. Data dikumpulkan melalui wawancara mendalam, observasi, dan analisis dokumen, kemudian dianalisis dengan teknik reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa komunikasi yang efektif adalah dengan melibatkan kesabaran, empati, dan keterampilan mendengarkan aktif, sangat penting dalam keberhasilan perawatan gigi pada pasien dengan gangguan jiwa. Pengetahuan tentang kondisi psikologis pasien dan pelatihan komunikasi interpersonal bagi tenaga kesehatan juga penting untuk meningkatkan kualitas perawatan. Penelitian ini merekomendasikan pengembangan kebijakan dan pelatihan untuk meningkatkan keterampilan komunikasi bagi tenaga kesehatan di rumah sakit jiwa guna meningkatkan efektivitas komunikasi dan hasil perawatan gigi pada pasien dengan gangguan jiwa. Kata Kunci: komunikasi, perawatan gigi dan mulut, gangguan jiwa, depresi berat, skizofrenia, fenomenologi.
Abstract "Leave no one behind" is a core principle of the World Health Organization (WHO) aimed at achieving comprehensive and equitable health. This effort seeks to address health disparities and provide quality and affordable services for everyone, particularly the most vulnerable and marginalized, including dental care services for individuals with mental disorders. Communication is key to successful treatment. Proper diagnosis and treatment planning require effective communication. Individuals with mental disorders such as severe depression and schizophrenia face communication challenges: depression leads to delayed responses and narrowed thinking, while schizophrenia causes disorganized thoughts and speech. Dr. H. Marzoeki Mahdi Mental Hospital in Bogor, the largest referral hospital in Indonesia, treats many patients with mental disorders, including severe depression and schizophrenia. Special communication skills are required during treatment to achieve successful outcomes. This study aims to identify the best approach to communicating with patients with severe depression and schizophrenia at Dr. H. Marzoeki Mahdi Mental Hospital in Bogor. The research employs a qualitative method with a phenomenological approach. Informants include dentists, patients with mental disorders, and their families. Data were collected through in-depth interviews, observation, and document analysis, then analyzed using data reduction, data presentation, and conclusion drawing techniques. The results show that effective communication, involving patience, empathy, and active listening skills, is crucial in the success of dental care for patients with mental disorders. Knowledge of the patients' psychological conditions and interpersonal communication training for healthcare providers are also important in improving the quality of care. This study recommends the development of policies and training to enhance communication skills for healthcare providers in mental hospitals to improve communication effectiveness and dental care outcomes for patients with mental disorders. Keywords: Communication, Dental Care, Mental Disorders, Severe Depression, Schizophrenia, Phenomenology.