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In the National Health System (SKN), health workers are central to health promotion.Producing, recruiting and sustaining health are still the main challenges facing the world.Lack of Human Resources for Health (HRH) is not only happening in Indonesia, mostcountries in the world experience two major demographic factors related to this problem.First, higher life expectancy, resulting in the number of patients requiring better healthcare. Secondly, it is a large increase in the population that has resulted in the need forincreased health human resources (WHO, 2006). SKN point 288 states: "Health HRPlanning is basically fact-based through improvement of Health Information System (SI-SDMK)" (Perpres 72/2012).PPSDM Kesehatan Agency has developed 3 (three) Data Instruments to support SI-SDMK in Excel-Based Applications, Desktop-Based Applications, and Web-BasedApplications to facilitate the tasks of SDMK managers in all districts / cities throughoutIndonesia. This SI-SDMK application can inform the number of functional position ofhealth data either level of work unit or province, information obtained either in the formof report or in the form of graph and map. However, when looking at data coverage thatSI-SDMK get for Puskesmas and Hospitals for individual data SDMK year 2016 forPuskesmas 84% and 2017 (until October) 92%. While for hospitals in 2016 36% and 2017(until October) 41% (SI-SDMK, BPPSDMK).The results of a brief interview on the preliminary study at the Center for Data andInformation of PPSDM Agency for Health and DKI Jakarta Provincial Health Office andPuskesmas, it is known that data collection and recording of individual data working infashankes so far is still done manually in Microsoft Excel. So that the SDMK datamanagers at the fashankes level need to recapitulate the form of individual data that hasbeen written. This study aims to develop prototype SI-SDMK based on Android withright to health personnel in Fasyankes directly to register, check the status of individualdata, as well as to update individual data if there are inaccurate / incomplete individualdata in accordance with the actual situation by attaching supporting documents.Keyword:Information System, Prototype, SI-SDMK.
Batang regency is one of the regencies in Central Java province which is located in main line of pantura with geographical condition which is hilly many derivative, incline, and sharp become one cause of high traffic accident number. Batang regency establishes PSC 119 Si Slamet in 2016 as stated in Presidential Instruction No. 4 of 2013, Permenkes No. 19 of 2016 and Pergub Jawa Tengah No. 15 of 2017. Batang District innovation launched android-based applications aimed at improving the quality of health services in the field of health in particular emergency services. The purpose of this research is to know service quality of Integrated Emergency Management System (SPGDT) Public Safety Center (PSC) 119 SI SLAMET as an innovation of pre hospital emergency service using Knowledge Management and Servqual theory. Method of collecting data qualitatively with indepth interview and document review. The results show that the PSC119 SI SLAMET is a new way of emergency service that provides easy access to the public by calling to the number 119, sms, whatsapp or android based applications for 7 days 24 hours with a target response time of maximum 10 minutes. The service is of good quality see from tangible dimension, reliability, responsiveness, assurance and empathy. However, in the implementation of socialization is less than the maximum to some communities. Recommendations include the need to improve the socialization of PSC 119 Si Slamet, complete the document, and improve the service quality of PSC 119.
ABSTRAK Nama : Nikensari Koesrindartia ProgramStudi : Kajian Administrasi RumahSakit Judul : EVALUASI SISTEM ANTRIAN PENDAFTARAN ONLINE TERJADWAL WAKTU LAYANAN BAGI RUJUKAN BPJS DI POLIKLINIK RAWAT JALAN RSUD BUDHI ASIH TAHUN 2016 – 2017 Penelitian ini adalah Studi Kasus dilakukan dengan pendekatan kualitatif eksploratif yang secara umum bertujuan mengevaluasi Kebijakan Sistem Antrian Pendaftaran Online Terjadwal Waktu Layanan yang selanjutnya disebut sebagai (SI ALI JADUL) pada pasien rujukan BPJS di Poliklinik Rawat Jalan RSUD Budhi Asih Jakarta Timur. Penelitian dilakukan selama Bulan April – Mei 2017. Data kualitatif (primer) berupa FGD dan wawancara mendalam, dilengkapi data kuantitatif (sekunder) berupa dokumen data sampel penelitian Bulan September 2016 - April 2017 serta observasi lapangan. Hasil penelitian menunjukkan pemanfaatan SI ALI JADUL selama 8 bulan implementasi sebesar 70,14%. Distribusi pendaftaran pasien berasal dari poliklinik sebesar 59,07%, loket penjadwalan sebesar 15,10%, ,kontrol rawat inap sebesar 9,32%, pre-operasi sebesar 4,57%, Sistem Penjadwalan Rujukan Online ( SPRO) dari puskesmas sebesar 9,32% dan Web/Android sebesar 3,69%. Pada evaluasi kinerja, capaian efektifitas SI ALI JADUL, yaitu ketepatan waktu kehadiran pasien. Jumlah pasien terbanyak pada Kategori Hadir Tepat Waktu sebesar 73,08%, yaitu hadir di masa cetak SEP 30 menit sebelum slot penjadwalan jam layanan, Dan jumlah pasien paling sedikit pada Kategori Hadir Mendahului Waktu 240 menit atau lebih sebesar (0,06%) sebelum slot penjadwalan jam layanan. Capaian efisiensi SI ALI JADUL yaitu ketepatan waktu tunggu mendapatkan layanan. Peringkat pertama jumlah pasien terbanyak pada Kategori Waktu Tunggu Layanan (60-120 menit) sebesar 28,78% . Sedangkan Kategori Waktu Tunggu Layanan Tepat Waktu, sesuai SPM Rawat Jalan (≤ 60 menit) berada di peringkat keempat sebesar 16,13%. Identifikasi Critical Factor Succes SI ALI JADUL, didapatkan kategori High Priority sebesar 75%, kategori Medium Priority sebesar 20 % dan kategori Low Priorty sebsar 5 % . Kemudian dilakukan Analisa Fit/Gap SI ALI JADUL didapatkan Kategori Fit sebesar 45% , kategori Partial Fit sebesar 25 % dan kategori Gap sebesar 25%. Kata Kunci : CFS; Evaluasi ; Fit/Gap Analysis; Sistem Antrian Pendaftaran Online Terjadwal Waktu Layanan (SI ALI JADUL)
ABSTRACT Nama : Nikensari Koesrindartia Programme Study : Study of Hospital Administration Judul : EVALUATION OF ONLINE APPOINTMENT REGISTRATION SYSTEM WITH SCHEDULED SERVICING TIME FOR BPJS PATIENTS ON OUTPATIENT CLINICS AT RSUD BUDHI ASIH FOR 2016 - 2017 This research is a studied case that conducted with qualitative and explorative approachs with main objective is to evaluate a policy implementation of Online Appointment Registration System with Scheduled Servicing Time (SI ALI JADUL) for BPJS patients in outpatient Clinics at RSUD Budhi Asih East Jakarta for 2016 – 2017.This research has been conducted in 2 months (April-May 2017) and sampled data taken from RSUD Budhi Asih East Jakarta. Qualitative data taken from Focus Group Discussion and exhaustive interviewed. Equipped with Quantitative secondary data such as reviewed internal documentation and site observation. Result of this research is found that average utilization of SI ALI JADUL online system during 8 months implementation is 70,14%. Distribution of patients registration from polyclinic registration is 59,07%, Scheduled on-site registration is 15,10%, inpatient controlling registration is 9,32%, pre-operation registration is 4,57%.Online appointment source from government primary health care (Puskesmas) through Online Scheduled Appointment Patient System (SPRO) is 9,32% and data from web internet and android application is 3,69%. From performance evaluation of effectivity of SI ALI JADUL shown that patients who visit to hospital have 3 visiting time category i.e.: Advanced time, accurate time, and delayed time category. The most patients is accurate time category (73,08%), this category for patients who came in =<30 minutes before clinic servicing time. The less patients is advanced time category (0,06%), this category for patients who came in =<240 minutes before clinic servicing time. From performance evaluation of efficiency of SI ALI JADUL is accuracy of patients waiting time to be serviced.The first rank is waiting time category 60-120 min. (28,78%), The fourth rank is accurate time category =<60 min. (16,13%). Critical Factor Success for Successful of SI ALI JADUL online system have 3 category i.e.: High priority is 75%, Medium priority is 20%, and Low priority is 5%.Then from Fit/Gap analysis of SI ALI JADUL found that Fit category is 45%, Partial Fit category is 25% and Gap category is 25%. Key Words : CFS – Evaluation - Fit/GapAnalyze – Online Appointment Registration System With Scheduled Servicing Time
The purpose of this study is to analyze the occupational health risks of workersexposed to TSP, PM10, PM2, 5, Cd, Si, As, and Pb that were carried out onmeasurements in outdoor, indoor, and personal respirable port location andcompare it to the non-port. This research is a descriptive analytic cross-sectionalresearch design. Based on this research, the results are risk characteristics (RQ)outdoor TSP and PM10 dust is less than 1, while PM2,5 located at Hopper 4 ismore than 1. For indoor dust RQ PM2,5 located at Hopper 6 and barging morethan 1, while on the non-port RQ is less than 1. For personal respirable RQ locatedat Hopper 6 and genset are more than 1, while in the non port is less than 1. Fornon-carcinogenic elements Cd, As and Pb RQ are less than 1, while thecarcinogenic element As and Cd, value of ECR is less than E-4 and for Silica valueof ECR is more than E-4.Key Word:TSP, PM10, PM2,5, Cd, Si, As, dan Pb, carcinogenic, non- carsinogenic, riskanalysis, risk characterization
