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Mutu pelayanan suatu organisasi merupakan hal yang penting dan telah menjadi kebutuhan bahkan tuntutan masyarakat. RevisiInternational Health Regulation Tahun 2005 mengharuskan setiap negara anggota untuk meningkatkan core capacity. Untuk melakukan perubahan, tentunya perlu diketahui kondisi pelayanan yang ada saat ini. Melakukan self assesment terhadap kondisi mutu yang ada perlu dilakukan dalam rangka upaya manajemen mutu terpadu (Total Quality Management).
Peneliti menggunakan 7 (tujuh) kriteria yang terdapat dalam Malcolm Baldrige Health Care Criteria for Performance Exxelence untuk mengetahui mutu pelayanan bidang upaya kesehatan dan lintas wilayah Kantor Kesehatan Pelabuhan Kelas I Tanjung Priok. Metoda yang digunakan dalam penelitian ini adalah kuantitatif.
Hasil yang diperoleh dalam penelitian ini adalah terdapat variabel proses yang mempunyai pengaruhpaling dominan untuk dilakukan peningkatan mutu organisasi. Dengan melihat pohon masalah, maka masalah prioritas dari variabel proses adalah Kurangnya panduan yang mendukung proses pelayanan dalam proses meningkatkan mutu organisasi yang lebih optimal. Bentuk nyata dari perbaikan tersebut adalah dengan membuat instrumen buat petugas seperti check proses yang harus dilakukan di setiap proses pelayanan pada bidang upaya kesehatan dan lintas wilayah Kantor Kesehatan Pelabuhan Kelas I Tanjung Priok.
Quality of organizational services is an absolute must, which has become a necessity even the public demands. Revision of International Health Regulation (2005)requires each member state to increase the core capacity. To make changes, certainly need to know the condition of the existing services at the present. Perform self assesment the existing quality conditions is necessary to be done in order to attempt Total Quality Management.
Researcher used 7 (seven) criteria contained in the Malcolm Baldrige Health Care Criteria for Performance Excellence to recognize quality service at Field of health effort and cross-regional, Port Health Office class I of Tanjung Priok.The method used in this study is a quantitative data analysis.
The results obtainedin this studyis the processvariablethat hasthe most dominant influence to do quality improvementorganization. By looking atthe problem tree, the priority issue is lack of guide supports the process of improving the quality of service.
Realfact of the improvements is to make instruments such as check process for officers should be done at every service process at the Field of health effort and cross-regional, Port Health Office class I of Tanjung Priok.
Urbanization rate, modernization and population growth in developing countriesbecomes the causes of non-communicable diseases (NCDs). Indonesia with apopulation of 247 million people has a percentage of deaths from NCDs by 71%(1.106 million people) and 23% died young. Metabolic syndrome (SM) is acollection of risk factors include obesity, insulin resistance, dyslipidemia, andhypertension will lead to increasing the risk of diabetes mellitus (DM) andcardiovascular disease (CVD). The purpose of this study was to determine whatfactors are associated with the metabolik syndrome on government employees whowork in the port of Tanjung Priok using cross sectional design study. This studyfound that the prevalence of metabolik syndrome in employees of governmentagencies in the port of Tanjung Priok is 38.7%. The independent variables weresignificant with metabolik syndrome were age (p = 0.0005), duration of working (p= 0.0005), carbohydrate intake (p = 0.032) and physical activity (p = 0.003). Themost dominant variable affecting the metabolik syndrome is a physical activity (OR= 2.066; 95% CI = 1.118 to 3.819). Individuals with metabolik syndrome have arisk five (5) times more likely to suffer from diabetes mellitus type 2 and risk of 3(three) times more likely to suffer from cardiovascular disease. Therefore, it isnecessary to conduct prevention strategies such as screening, provision of NCDspost, increasing physical activity, and consumption of healthy and nutritious food.Keywords: Diabetes, cardiovascular, non communicable diseases, metaboliksyndrome
