Total quality management (TQM)
Fandy Tjiptono, Anastasia Diana
Yogyakarta : Andi, 2003
Buku (pinjaman 1 minggu)

Effective... : Total quality management (TQM), ( ket. lihat bab. 14 ) ( halaman 539-568 )
[s.l.] :
Sydney : CCH Australia Ltd, 1998, s.a.]
Kumpulan Daftar Isi Buku

Management... : Total quality management (TQM) and its potential impact on the management accounting function, ( ket. lihat bab. 13 ) ( halaman 468-492 )
[s.l.] :
Chicago Preceps Press 1995, s.a.]
Kumpulan Daftar Isi Buku

Implementing total quality management
Joseph R. Jablonski
Kuala Lumpur : S Abdul Majeed, 1995
Buku (pinjaman 1 minggu)

Quality Management : Introduction to total quality management for production processing and services
David L. Goetsch, Stanley Davis
Upper Saddle River, NJ : Prentice-Hall, 2000
Buku (pinjaman 1 minggu)

TQM : quality training practices
Richard S. Johnson
Milwaukee, Winconsin : ASQC Quality Press, 1993
Buku (pinjaman 1 minggu)

Metode &... : Manajemen sekolah bermutu ( studi tentang kontribusi kepemimpinan, iklim sekolah, implementasi total quality management (TQM) dan kinerja kepala sekolah terhadap sekolah bermutu (SMK) di Lingkungan Dinas Pendidikan Kab. Bandung), ( Ket. lihat bab. ) ( halaman 167-188 )
[s.l.] :
Bandung: Alfabeta, 2014, s.a.]
Kumpulan Daftar Isi Buku

Total quality management : The health care pioneers
by Mara Minerva Melum, Marie Kuchuris Marie Sinioris
New York : American Hospital Publishing, 1992
Buku (pinjaman 1 minggu)

Beyond total quality management; toward the emerging paradigm
Greg Bounds, Lyle York, Mel Adasm, Gipsie Ranney
New York : McGraw-Hill, 1994
Buku (pinjaman 1 minggu)

Beyond total quality management : Toward the emerging paradigm
Greg Bounds
New York : McGraw-Hill, 1994
Buku (pinjaman 1 minggu)
