Total quality management : The health care pioneers
by Mara Minerva Melum, Marie Kuchuris Marie Sinioris
New York : American Hospital Publishing, 1992
Buku (pinjaman 1 minggu)

The manual of nursing quality assurance, Volume I
Howard S. Rowland, Beatrice L. Rowland
Rockville, Md. : Aspen Systems Corporation, 1987
Referensi

Explorations in quality assessment and monitoring Vol. II : The criteria and standards of quality
Avedis Donabedian
Michigan : Health Administration Press, 1982
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Quality assurance in health care a handbook
Roger Ellis and Dorothy Whittington
London : Edward Arnold, 1993
Reserved (pinjaman 1 hari)

Quality Assurance in Health care : a handbook
Roger Ellis & Dorothy Whittington
London : Edward Arnold, 1993
Referensi

Mental health policy and service guidance package : quality improvement for mental health
World Health Organization
Geneva : WHO, 2003
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The board's role in quality care : a pratical guide for hospital trustees
James E. Orlikoff, Marry K. Tatten
Chicago : American Hospital Publishing, 1991,1997
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Total quality in health care : from theory to practice
Ellen J. Gaucher, Richard J. Coffey
San Francisco : Jossey Bass, 1995
Buku (pinjaman 1 minggu)

An Introduction to quality assurance in health care
Avedis Donabedian
New York : Oxford University Press, 2003
Reserved (pinjaman 1 hari)

An Introduction to quality assurance in health care
Avedis Donabedian
New York : Oxford University Press, 2003
Buku (pinjaman 1 minggu)
