Improving board effectiveness : practical lessons for nonprofit health care organizations
Thomas P. Holland, Roger A. Ritvo, Anthony R. Kovner
Chicago, Ill. : American Hospital Publishing, 1997
Buku (pinjaman 1 minggu)
Quality planning and analysis : from product development through use
J.M. Juran, Frank M. Gryna
New York : McGraw-Hill, 1993
Buku (pinjaman 1 minggu)
Quality assurance in health care a handbook
Roger Ellis and Dorothy Whittington
London : Edward Arnold, 1993
Reserved (pinjaman 1 hari)
Quality Assurance in Health care : a handbook
Roger Ellis & Dorothy Whittington
London : Edward Arnold, 1993
Referensi
Total quality management : The health care pioneers
by Mara Minerva Melum, Marie Kuchuris Marie Sinioris
New York : American Hospital Publishing, 1992
Buku (pinjaman 1 minggu)
The health care manager's guide to continuous quality improvement
Wendy Leebov, Clara Jean Ersoz
Chicago : American Health Association, 1991
Buku (pinjaman 1 minggu)
The manual of nursing quality assurance, Volume I
Howard S. Rowland, Beatrice L. Rowland
Rockville, Md. : Aspen Systems Corporation, 1987
Referensi
Mental health policy and service guidance package : quality improvement for mental health
World Health Organization
Geneva : WHO, 2003
Buku (pinjaman 1 minggu)
Explorations in quality assessment and monitoring Vol. II : The criteria and standards of quality
Avedis Donabedian
Michigan : Health Administration Press, 1982
Buku (pinjaman 1 minggu)
Lean hospitals: improving quality, patient safety, and employee engagement / Mark Graban
Mark Graban
New York : CRC Press, 2012
Reserved (pinjaman 1 hari)