Implementing total quality management
Joseph R. Jablonski
Kuala Lumpur : S Abdul Majeed, 1995
Buku (pinjaman 1 minggu)
Quality Management : Introduction to total quality management for production processing and services
David L. Goetsch, Stanley Davis
Upper Saddle River, NJ : Prentice-Hall, 2000
Buku (pinjaman 1 minggu)
Total quality management (TQM)
Fandy Tjiptono, Anastasia Diana
Yogyakarta : Andi, 2003
Buku (pinjaman 1 minggu)
Quality management: theory and application
Peter D. Mauch
USA : CRC Press, 2010
Buku (pinjaman 1 minggu)
Manajemen mutu total : manajemen mutu untuk produksi, pengolahan dan pelayanan, jilid 1
David L. Goetsch, Stanley B. Davis, Benyamin Molan
Jakarta : Prenhallindo, 2002
Buku (pinjaman 1 minggu)
TQM : quality training practices
Richard S. Johnson
Milwaukee, Winconsin : ASQC Quality Press, 1993
Buku (pinjaman 1 minggu)
Medical Quality Management : Theory and Practice
editor, Prathibha Verkey
London : Jones & Bartlett Learning, 2010
Reserved (pinjaman 1 hari)
Continuous quality improvement in health care : theory, implementation, and applications
Curtis P. McLaughlin, Arnold D. Kaluzny
Gaithersburg, Maryland : Aspen Publ, 1994, 1999
Reserved (pinjaman 1 hari)
Continuous quality improvement in health care : theory, implementation, and applications
Curtis P. McLaughlin, Arnold D. Kaluzny
Gaithersburg, Maryland : Aspen Publ, 1994, 1999
Buku (pinjaman 1 minggu)
Total quality management (TQM)
Vincent Gaspersz
Jakarta : Gramedia Pustaka Utama, 2002
Buku (pinjaman 1 minggu)