Measuring and managing patient satisfaction

William Krowinski

Washington, DC : American Hospital Publishing, 1996

Buku (pinjaman 1 minggu)

Measuring and improving patient satisfaction

Patrick J. Shelton

Maryland : An Aspen Publ., 2000

Buku (pinjaman 1 minggu)

Patient satisfaction with health services in Bangladesh

Syad Saad Andaleeh, Nazlee Siddiqui, Shahjahan Khandakar

[s.l.] : [s.n.] : 2007

Indeks Artikel Jurnal-Majalah

Ultimate patient satisfaction: designing, implementing or rejuvenating an effective patient satisfaction and TQM program

John F. O'Malley

New York : McGraw-Hill, 1997

Buku (pinjaman 1 minggu)

How does satisfaction with the health-care system relate to patient experience?

Sara N. Bleich, Emre Ozaltin, Christopher J.L. Murray

[s.l.] : [s.n.] : 2009

Indeks Artikel Jurnal-Majalah

The relationship between patient satisfaction with quality of care and quality of life of post stroke

[s.l.] : [s.n.] : s.a.]

Indeks Artikel Jurnal-Majalah

patient preferences, satisfaction, and resource use in office evacuation of early pregnancy failure

[s.l.] : [s.n.] : s.a.]

Indeks Artikel Jurnal-Majalah

Healthcare...: Measuring patient satisfaction, ( Bab. 9 ) ( halaman 117-133 )

[s.l.] : Sudbury: Jones and Bartlett Publisher, 2006, s.a.]

Kumpulan Daftar Isi Buku

Managing hospital-based patient education

Barbara E. Giloth

Washington, DC : American Hospital Publ., 1993

Buku (pinjaman 1 minggu)

Health... : An approach to client satisfaction measurement as an attribute of health service quality, ( Ket. lihat bab. 14 ) ( halamahan 129-134 )

[s.l.] : Maryland : Aspen Publ; 1992, s.a.]

Kumpulan Daftar Isi Buku