APA Format
Leebov, Wendy
; Scott, Gail
. (1994). Services quality improvement ; the customer satisfaction strategy for healthcare. USA : American Hospital Association
MLA Format
Leebov, Wendy; Scott, Gail
. Services quality improvement ; the customer satisfaction strategy for healthcare. USA : American Hospital Association, 1994
Australian/Harvard Format
Leebov, Wendy
; Scott, Gail
. 1994. Services quality improvement ; the customer satisfaction strategy for healthcare. American Hospital Association, USA
Warning: These citations may not always be 100% accurate.