APA Format
Herzlinger, Regina E.
. (). Consumer-...: The solution, ( Bab. 3 ) ( halaman 57-73 ) . : San Fransisco: Jossey-Bass, 2004
MLA Format
Herzlinger, Regina E.
. Consumer-...: The solution, ( Bab. 3 ) ( halaman 57-73 ) . : San Fransisco: Jossey-Bass, 2004,
Australian/Harvard Format
Herzlinger, Regina E.
. . Consumer-...: The solution, ( Bab. 3 ) ( halaman 57-73 ) . San Fransisco: Jossey-Bass, 2004,
Warning: These citations may not always be 100% accurate.