APA Format
Goodman, Brian J. . (). Consumer-...: Designing health insurance for the information age, ( Bab. 11 ) ( halaman 224-241 ) . : San Fransisco: Jossey-Bass, 2004
MLA Format
Goodman, Brian J. . Consumer-...: Designing health insurance for the information age, ( Bab. 11 ) ( halaman 224-241 ) . : San Fransisco: Jossey-Bass, 2004,
Australian/Harvard Format
Goodman, Brian J. . . Consumer-...: Designing health insurance for the information age, ( Bab. 11 ) ( halaman 224-241 ) . San Fransisco: Jossey-Bass, 2004, 
Warning: These citations may not always be 100% accurate.