APA Format
Salas-Chaves, Alvaro . (). Consumer-...: Consumer-driven health care : an international view, ( Bab. 24 ) ( halaman 362-367 ) . : San Fransisco: Jossey-Bass, 2004
MLA Format
Salas-Chaves, Alvaro . Consumer-...: Consumer-driven health care : an international view, ( Bab. 24 ) ( halaman 362-367 ) . : San Fransisco: Jossey-Bass, 2004,
Australian/Harvard Format
Salas-Chaves, Alvaro . . Consumer-...: Consumer-driven health care : an international view, ( Bab. 24 ) ( halaman 362-367 ) . San Fransisco: Jossey-Bass, 2004, 
Warning: These citations may not always be 100% accurate.