APA Format
Murphy,Colleen M. . (). Consumer-...: Helping consumers choose among complex insurance plans, ( Bab. 43 ) ( halaman 487-489 ). : San Fransisco: Jossey-Bass, 2004
MLA Format
Murphy,Colleen M. . Consumer-...: Helping consumers choose among complex insurance plans, ( Bab. 43 ) ( halaman 487-489 ). : San Fransisco: Jossey-Bass, 2004,
Australian/Harvard Format
Murphy,Colleen M. . . Consumer-...: Helping consumers choose among complex insurance plans, ( Bab. 43 ) ( halaman 487-489 ). San Fransisco: Jossey-Bass, 2004, 
Warning: These citations may not always be 100% accurate.