Sitasi

APA Format

Fortenberry, John L. . (). Cases in...: Shoring up the servicescape, ( Bab. 2 ) ( halaman 8-12 ). : Canada: Jones and Bartlett Learning, 2011

MLA Format

Fortenberry, John L. . Cases in...: Shoring up the servicescape, ( Bab. 2 ) ( halaman 8-12 ). : Canada: Jones and Bartlett Learning, 2011,

Australian/Harvard Format

Fortenberry, John L. . . Cases in...: Shoring up the servicescape, ( Bab. 2 ) ( halaman 8-12 ). Canada: Jones and Bartlett Learning, 2011,

Warning: These citations may not always be 100% accurate.