APA Format
Pena, Jesus J; Glesnes-Anderson, Valerie A. . (). Hospital...: Marketing to increase admissions, ( Bab. 12 ) ( halaman. 160-173 ). : Rockville An Aspen Publ. 1985
MLA Format
Pena, Jesus J; Glesnes-Anderson, Valerie A. . Hospital...: Marketing to increase admissions, ( Bab. 12 ) ( halaman. 160-173 ). : Rockville An Aspen Publ. 1985,
Australian/Harvard Format
Pena, Jesus J; Glesnes-Anderson, Valerie A. . . Hospital...: Marketing to increase admissions, ( Bab. 12 ) ( halaman. 160-173 ). Rockville An Aspen Publ. 1985, 
Warning: These citations may not always be 100% accurate.