APA Format
Epstein, Arnold M. . (). Performance...: Performance measurement and professional improvement, ( Bab. 5.5 ) ( halaman 613-640 ). : New York: Cambridge, 2009
MLA Format
Epstein, Arnold M. . Performance...: Performance measurement and professional improvement, ( Bab. 5.5 ) ( halaman 613-640 ). : New York: Cambridge, 2009,
Australian/Harvard Format
Epstein, Arnold M. . . Performance...: Performance measurement and professional improvement, ( Bab. 5.5 ) ( halaman 613-640 ). New York: Cambridge, 2009, 
Warning: These citations may not always be 100% accurate.