APA Format
Enz, Cathy a. . (). Hospitality...: Strategy formulation at the business unit level, ( ket. lihat bab. 5 ) ( halaman 164-204 ). : New Jersey: John Wiley, 2010
MLA Format
Enz, Cathy a. . Hospitality...: Strategy formulation at the business unit level, ( ket. lihat bab. 5 ) ( halaman 164-204 ). : New Jersey: John Wiley, 2010,
Australian/Harvard Format
Enz, Cathy a. . . Hospitality...: Strategy formulation at the business unit level, ( ket. lihat bab. 5 ) ( halaman 164-204 ). New Jersey: John Wiley, 2010, 
Warning: These citations may not always be 100% accurate.