APA Format
Mathews, Mark . (). Hospital &... : Lean six sigma applications for health care delivery improvement gaining and maintaining a competitive edge, ( Ket. lihat bab. 13 ) ( halaman 315-347 ). : Boca Raton : CRC Press, 2013
MLA Format
Mathews, Mark . Hospital &... : Lean six sigma applications for health care delivery improvement gaining and maintaining a competitive edge, ( Ket. lihat bab. 13 ) ( halaman 315-347 ). : Boca Raton : CRC Press, 2013,
Australian/Harvard Format
Mathews, Mark . . Hospital &... : Lean six sigma applications for health care delivery improvement gaining and maintaining a competitive edge, ( Ket. lihat bab. 13 ) ( halaman 315-347 ). Boca Raton : CRC Press, 2013, 
Warning: These citations may not always be 100% accurate.