APA Format
Baum, Neil; Henkel, Gretchen . (). Marketing... : Track your oldies and they will become goodies, ( Ket, lihat bab. 11 ) ( halaman 91-94 ). : Boston : Jones and Bartlett Learning, 2010
MLA Format
Baum, Neil; Henkel, Gretchen . Marketing... : Track your oldies and they will become goodies, ( Ket, lihat bab. 11 ) ( halaman 91-94 ). : Boston : Jones and Bartlett Learning, 2010,
Australian/Harvard Format
Baum, Neil; Henkel, Gretchen . . Marketing... : Track your oldies and they will become goodies, ( Ket, lihat bab. 11 ) ( halaman 91-94 ). Boston : Jones and Bartlett Learning, 2010, 
Warning: These citations may not always be 100% accurate.