APA Format
Baum, Neil; Henkel, Gretchen . (). Marketing... : Banish the malpractice blues, ( Ket, lihat bab. 46 ) ( halaman 465-474 ). : Boston : Jones and Bartlett Learning, 2010
MLA Format
Baum, Neil; Henkel, Gretchen . Marketing... : Banish the malpractice blues, ( Ket, lihat bab. 46 ) ( halaman 465-474 ). : Boston : Jones and Bartlett Learning, 2010,
Australian/Harvard Format
Baum, Neil; Henkel, Gretchen . . Marketing... : Banish the malpractice blues, ( Ket, lihat bab. 46 ) ( halaman 465-474 ). Boston : Jones and Bartlett Learning, 2010, 
Warning: These citations may not always be 100% accurate.