APA Format
Prabakar, K. . (). Managing a... : Hospitals and ISO 9002 certification, ( Ket. lihat bab. 17 ) ( halaman 339-351 ). : New Delhi: Response, 2008
MLA Format
Prabakar, K. . Managing a... : Hospitals and ISO 9002 certification, ( Ket. lihat bab. 17 ) ( halaman 339-351 ). : New Delhi: Response, 2008,
Australian/Harvard Format
Prabakar, K. . . Managing a... : Hospitals and ISO 9002 certification, ( Ket. lihat bab. 17 ) ( halaman 339-351 ). New Delhi: Response, 2008, 
Warning: These citations may not always be 100% accurate.