APA Format
Payne-Palacio, June; Theis, Monica . (). Foodservice... : Performance improvement, ( Ket. lihat bab. 16 ) ( halaman. 433-460 ). : New York : Prentice Hall, 2012
MLA Format
Payne-Palacio, June; Theis, Monica . Foodservice... : Performance improvement, ( Ket. lihat bab. 16 ) ( halaman. 433-460 ). : New York : Prentice Hall, 2012,
Australian/Harvard Format
Payne-Palacio, June; Theis, Monica . . Foodservice... : Performance improvement, ( Ket. lihat bab. 16 ) ( halaman. 433-460 ). New York : Prentice Hall, 2012, 
Warning: These citations may not always be 100% accurate.