Sitasi

APA Format

Fortenberry, John L., Jr. . (). Cases in... : Shoring up the servicescape, ( Ket. Lihat bab. 2 ) ( halaman 8-12 ). : Boston : Jones and Bartlett Learning, 2011

MLA Format

Fortenberry, John L., Jr. . Cases in... : Shoring up the servicescape, ( Ket. Lihat bab. 2 ) ( halaman 8-12 ). : Boston : Jones and Bartlett Learning, 2011,

Australian/Harvard Format

Fortenberry, John L., Jr. . . Cases in... : Shoring up the servicescape, ( Ket. Lihat bab. 2 ) ( halaman 8-12 ). Boston : Jones and Bartlett Learning, 2011,

Warning: These citations may not always be 100% accurate.