APA Format
Levine, Joanne . (). Working with... : Developing and maintaining communication with people, ( Ket. Lihat bab. 5 ) ( halaman 82-106 ). : Boston : Pearson, 2013
MLA Format
Levine, Joanne . Working with... : Developing and maintaining communication with people, ( Ket. Lihat bab. 5 ) ( halaman 82-106 ). : Boston : Pearson, 2013,
Australian/Harvard Format
Levine, Joanne . . Working with... : Developing and maintaining communication with people, ( Ket. Lihat bab. 5 ) ( halaman 82-106 ). Boston : Pearson, 2013, 
Warning: These citations may not always be 100% accurate.