APA Format
Johannes, Tay W.
. (). Handbook of... : creating effective response communications. ( Ket. lihat bab. 25 ) ( halaman 595-607 ). : New York: CRC Press, 2014
MLA Format
Johannes, Tay W.
. Handbook of... : creating effective response communications. ( Ket. lihat bab. 25 ) ( halaman 595-607 ). : New York: CRC Press, 2014,
Australian/Harvard Format
Johannes, Tay W.
. . Handbook of... : creating effective response communications. ( Ket. lihat bab. 25 ) ( halaman 595-607 ). New York: CRC Press, 2014,
Warning: These citations may not always be 100% accurate.