APA Format
Kaplan, Robert S.
; Norton, David P.
. (2001). The Strategy-focused organization: how balanced scorecard companies thrive in the new business environment. Boston : Harvard Business School Press
MLA Format
Kaplan, Robert S.; Norton, David P.
. The Strategy-focused organization: how balanced scorecard companies thrive in the new business environment. Boston : Harvard Business School Press, 2001
Australian/Harvard Format
Kaplan, Robert S.
; Norton, David P.
. 2001. The Strategy-focused organization: how balanced scorecard companies thrive in the new business environment. Harvard Business School Press, Boston
Warning: These citations may not always be 100% accurate.