APA Format
Goetsch, David L.
; Davis, Stanley
. (2000). Quality Management : Introduction to total quality management for production processing and services. Upper Saddle River, NJ : Prentice-Hall
MLA Format
Goetsch, David L.; Davis, Stanley
. Quality Management : Introduction to total quality management for production processing and services. Upper Saddle River, NJ : Prentice-Hall, 2000
Australian/Harvard Format
Goetsch, David L.
; Davis, Stanley
. 2000. Quality Management : Introduction to total quality management for production processing and services. Prentice-Hall, Upper Saddle River, NJ
Warning: These citations may not always be 100% accurate.