APA Format
Feuer, Louis C. . (2002). Customer service : strategies for the health care environment. Washington, DC : HIAA
MLA Format
Feuer, Louis C. . Customer service : strategies for the health care environment. Washington, DC : HIAA, 2002
Australian/Harvard Format
Feuer, Louis C. . 2002. Customer service : strategies for the health care environment. HIAA, Washington, DC
Warning: These citations may not always be 100% accurate.