APA Format
Fortenberry, John L. . (). Health... : Kaplan & Norton's strategy map. ( Ket. Lihat halaman 255-259 ) ( Bab. 37 ). : London: Jones and Bartlett Learning, 2010
MLA Format
Fortenberry, John L. . Health... : Kaplan & Norton's strategy map. ( Ket. Lihat halaman 255-259 ) ( Bab. 37 ). : London: Jones and Bartlett Learning, 2010,
Australian/Harvard Format
Fortenberry, John L. . . Health... : Kaplan & Norton's strategy map. ( Ket. Lihat halaman 255-259 ) ( Bab. 37 ). London: Jones and Bartlett Learning, 2010, 
Warning: These citations may not always be 100% accurate.