APA Format
Hass, Doni . (). Patient... : Moving beyond blame to create an environment that rewards reporting . ( Ket. Lihat halaman 545-549 ) ( Bab. 38 ). : London: Jones and Bartlett Learning, 2013
MLA Format
Hass, Doni . Patient... : Moving beyond blame to create an environment that rewards reporting . ( Ket. Lihat halaman 545-549 ) ( Bab. 38 ). : London: Jones and Bartlett Learning, 2013,
Australian/Harvard Format
Hass, Doni . . Patient... : Moving beyond blame to create an environment that rewards reporting . ( Ket. Lihat halaman 545-549 ) ( Bab. 38 ). London: Jones and Bartlett Learning, 2013, 
Warning: These citations may not always be 100% accurate.