APA Format
Harner, Richard N. . (). Essentials of... : Patient - provider communication. ( Ket. Lihat halaman 313-325 ) ( Bab. 15 ) . : London: Jones and Bartlett Learning, 2011
MLA Format
Harner, Richard N. . Essentials of... : Patient - provider communication. ( Ket. Lihat halaman 313-325 ) ( Bab. 15 ) . : London: Jones and Bartlett Learning, 2011,
Australian/Harvard Format
Harner, Richard N. . . Essentials of... : Patient - provider communication. ( Ket. Lihat halaman 313-325 ) ( Bab. 15 ) . London: Jones and Bartlett Learning, 2011, 
Warning: These citations may not always be 100% accurate.