APA Format
Zimeras, Stelios . (). Quality...: Quality based on a spatial servqual model in healthcare. ( Ket. Lihat halaman 209-219 ) ( Bab. 12 ) . : USA: Medical Information Science reference, 2012
MLA Format
Zimeras, Stelios . Quality...: Quality based on a spatial servqual model in healthcare. ( Ket. Lihat halaman 209-219 ) ( Bab. 12 ) . : USA: Medical Information Science reference, 2012,
Australian/Harvard Format
Zimeras, Stelios . . Quality...: Quality based on a spatial servqual model in healthcare. ( Ket. Lihat halaman 209-219 ) ( Bab. 12 ) . USA: Medical Information Science reference, 2012, 
Warning: These citations may not always be 100% accurate.