Kumpulan Daftar Isi Buku 362.1068 SMI p (Rs) Performance...: Developing information technology capacity for performance measurement, ( Bab. 5.3 ) ( halaman 552-581 ) Aequist, Thomas D; Bates, David W. New York: Cambridge, 2009 https://lib.fkm.ui.ac.id:443/detail?id=105902