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Sumber daya manusia merupakan salah satu faktor yang memegang peranan penting untuk mencapai sasaran organisasi. Sumber daya manusia yang cakap, terarnpil dan berpendidikan sangat menentukan keberhasilan suatu organisasi. Untuk menjalankan semuanya itu sumber daya manusia memerlukan motivasi untuk dapat meningkatkan kinerja. Dalam meningkatkan kinerja, peran kepemimpinan dan faktor kemampuan kerja sangat menentukan keberhasilan maupun kegagalan dalam mencapai tujuan yang telah ditetapkan. Dalam suatu unit organisasi, kemampuan kerja akan dapat dioptimalkan bila didukung oleh kelengkapan sarana dan prasarana kerja yang baik.Mengingat masalah kinerja staf sangat dipengaruhi oleh kepemimpinan, motivasi, kelengkapan sarana dan prasarana, kemampuan serta disiplin kerja, dan tinggi rendahnya kinerja staf akan berpengaruh terhadap pelayanan kesehatan di kota Pekanbaru, khususnya di lingkungan Kantor Kesehatan Pelabuhan Pekanbaru, maka perlu dilakukan perielitian terhadap kinerja staf Kantor Kesehatan Pelabuhan Pekanbaru Propinsi Riau Tahun 2001.Rancangan penelitian mengunakan pendekatan kualitatif deskriptit; melalui wawancara mendalam, dan Fokus group diskusi (FGD). Sumber informasi pada penelitian ini diperoleh dari pejabat struktural (Eselon IV) di lingkungan Kantor Kesehatan Pelabuhan Pekanbaru, staf masing-masing seksi dan sub.bagian serta penanggung jawab wilayah kerja dengan jumlah sebanyak 21 orang, hasil diskusi kelompok serta profil Kantor Kesehatan Pelabuhan Pekanbaru Tabun 2001 sebagai data sekunder.Hasil penelitian pada Kantor Kesehatan Pelabuhan Pekanbaru, menunjukkan masih adanya kekurangan, dan ketidaksesuaian dengan target pencapaian, belum adanya pemberian penghargaan atau sanksi kepada staf yang bekerja baik atau bekerja tidak baik, serta belum optimalnya bimbingan, pembinaan, dorongan dan komunikasi dengan staf. Hal lain adalah masih kurangnya motivasi kerja dan gairah kerja, masih kurang memadainya sarana dan prasarana, kurangnya kemampuan dan keterampilan teknis, serta kurangnya disiplin kerja, ini terlihat dari hasil rekapitulasi nilai kehadiran rata-rata staf adalah 68,93%.Penelitian ini menyarankan, untuk meningkatkan kinerja, bimbingan, pembinaan, dorongan dan komunikasi dengan staf serta adanya penghargaan bagi yang bekerja dengan baik dan sanksiltegoran bagi yang bekerja tidak baik, berikutnya adalah pengadaan sarana dan prasarana, serta perlu meningkatkan kemampuan dan keterampilan teknis Kepala SeksilKepala Sub.Bagian melalui pelatihan-pelatihan, atau tugas belajar. Agar masing-masing staf dapat memahami tugas pokok dan fungsinya dengan baik, perlu ditingkatkan rasa kekeluargaan, kebersamaan dan kekompakan agar terjalin hubungan baik antara atasan dengan bawahan.
The Factors that Influence to the Staff Performance of Health Office, Pekanbaru Harbor, Riau Province, 2001Human resources are one of the factors that give an important role in achieving the goal of organization. Smart, skilled and educated human resources will determine the success of an organization. To run of all these, they should be motivated in order to improve their performance. In improving the performance, the role of leadership and the factors of work capability will determine the success or fail in achieving the goal that stated. In an organization unit, work capability can be optimized if supported by the completeness of means and good work infrastructures.Considering that the problem of staff performance according to the writer's assumption it was influenced by leadership, motivation, completeness of means and infrastructure, capability also work discipline, where its low-high of staff performance will influence to health service in Pekanbaru City, especially at the Health Office of Pekanbaru Harbor. So it is need to conduct the study on the staff performance of Health Office, Pekanbaru, Harbor, Riau Province in 2001.The design study was used descriptive qualitative approach, through in-depth interview, and Focus Group Discussion (FGD). The resource of information of this study were structural officer (Echelon IV) at the Health Office of Pekanbaru Harbor, each staff of section and sub-department also the undertaker of working area, with the number 21 people. Profile Data of Health Office of Pekanbaru Harbor in 2001 and the result of the FGD.The result of this study shows that the staff performance at the Health Office of Pekanbaru Harbor was weak, and it was not meet with the target. There was not any rewarding or sanction to staff who was working good or was not good, also the guidance has not optimal yet, managing, motivation and communication to the staff There was still lack of work motivation and spirit, still lack of means and infrastructure, lack of capability and technical skills, also lack work discipline. It can be seen from the result of recapitulation average of the attendant value of the staff was 68,93%.This study is recommend to improve the performance, guidance, managing, motivation and good communication to the staff, it also should be established the rewarding system to who good working and sanction to whose was not good working. The procurement of means and infrastructures should be improved, the capability and technical skill of Head Section I Head Sub Department also should be improved through some training, or advance study. In order that each staff could understand the main task and their function, it should be increased the sense of family spirit, togetherness, and compact, these conditions will establish good relations between the superior and the subordinate.
Mutu Institusi pendidikan dapat dilihat dari scjauh mana institusi tersebut mewujudkan visinya dalam memenuhi kebutuhan masyarakat, dunia kerja dan kebutuhan profesional. Salah satu faktor yang menentukan mutu institusi pendidikan adalah kinexja sumber daya dosen dalam melaksanakan persiapan pengajamn, pelaksanaan pengajaran dan evaluasi pengajaran. Akaderni Keperawatan Pemerintah Pnopinsi Riau merupakan konversi dari SPK pada tahun 2003, dari basil evaluasi bagian wdemik tahun 2005/2006 terdapat bcbcrapa permasalahan yang ditemui antara lain: Dosen Penanggung jawab mata ajaran yang tidak mempunyai silabus 30%, doscn tidak tetap yang tidak memhuat Rencana Pengajaran (RP) 90%, tingkat kehadiran dosen 75%, dan ketidak puasan mahasiswa terhadap nilaj hasil cvaluasi. Metode penelitian ini menggunakan desain cross sectional dimana sampel penelitian adalah seluruh dosen yang meliputi 34 orang (total sampling). Variabel independen meliputj : umur, jenis kelamin, status kepcgawaian, tingkat pendidikan, alcta mengajar, pelatihan, motivasi, persepsi, kenampilan, fasilitas pendidikan, imbalan, beban mengajar dan supen/isi. Sedangkan variabcl dependen adalah kinelja dosen yang meliputi : pcrcncanaan, pcngajaran, pelakbunaan pengajaran dan evaluasi pengajaran. Untuk melengkapi hasil cross sectional maka dilakukan juga EDOM dan wawancara. Penelitian ini bertujuan Lmtuk memperoleh gambaran kinerja doscn di Akademi Keperawatan Pemerintah Propinsi Riau serta faktor-faktor yang mempengaruhinya. Instrumen yang digunakan bempa checklist dan pedoman wawancara. Pengolahan data hasil penelitian menggunakan program SPSS dan dianalisa secara univariat, bivaxiat dan multivariat. Hasil penelitian menunjukkan secara umum kinerja dosen di Akademi Keperawatan Pemerintah Propinsi Riau masih nendah dimana 47,1 % mempunyai k.i.11Clja baik dan 52,9 % mempunyai kinegia kurang. Faktor-faktor yang mempengaruhi secara signiiikan adalah akta menggiar, pelatihan dan imbalan. Sedangkan faktor yang paliug dominan adalah faktor pelatihan. Disarankan untuk meningkatkan kinexja dosen di Akademi Keperawatan Pemerlntah Propinsi Riau agar mengirim dosen-dosen untuk mengikuti pelatihan dan mengikuti pendidikan akta, disamping itu dilakukan pemberian insentif untuk meningkatkan pendapatan dan kesejahteman dosen.
The quality of an educational institution can be appraised from how succeed that institution to accomplish its visions in order to fulfill the community demand, working world, and professional needs. One of factor that determining the quality of an educational institution is the performance of its human resources, in this case is the teachers, on managing the planning, implementation, and teaching evaluation. A public nursing college of Riau Province, which is a conversion of health nursing school (SPK) in 2003, based the academic affair evaluation has found some problems, such as: 30% of teacher that responsible to the teaching subject has no have syllabus, 90% of temporary teacher is never create a Teaching Planning (TP), level of presence of the teacher is 75%, and student's un-satisfactory towards the result of evaluation. The study is using a cross-sectional design where sample are all 34 teachers at the college (total sampling). The independent variables are consist of: age, sex, employment status, level of education, teaching certification, training, motivation, perception, skill, teaching facilities, reward, teaching load, and supervision. Meanwhile, the dependent variable is the teacher's performance which consists of: planning, teaching, teaching implementation, and teaching evaluation. To complete the study, a result of EDOM (Evaluasi Dosen oleh Mahasiswa/Teacher Evaluation by the Student/TES) and interviews are also included. The study has a purpose to describe the teachers' performance of the public nursing college of Riau Province, as well as its factors related. The instruments are a checklist and interview guidance. Data will analym by using a statistical analysis software to produce a univariate, bivariate, and multivariate analysis. In general, the result ofthe study showed that the teachers' performance is still low, where 47.1% of teachers have a good performance, and 52.9% has poor performance. Factors that significantly related arc: teaching certification, training, and reward. And the most dominant f8Ot01' is training. It is suggested that in order to increase the teachers' performance, a training and acquiring teaching certilication is needed, as well as providing an incentive for increasing the teacher's payment and welfare.
Kata kunci : Kinerja Bidan di Desa, supervisi dan kelengkapan sarana. Daftar Bacaan : 74 (1993-2012)
Provision of quality basic health services is expected to be able to reduce maternalmortality to 20%. The research objective is to comprehend the big picture aboutthe performance of rural midwives in antenatal care and the factors associatedwith it. This study uses cross-sectional design. The results show goodperformance of rural midwives of 69.9%. Variables that have a relationship withthe performance of midwives are supervision and completeness of facilities.
Words Key : Performance of Midwife in the Village, supervision andcompleteness of facilities.Reading List : 74 (1993-2013).
Kata kunci: Persepsi, Persepsi kualitas, Aplikasi Mobile
This study discusses the perceived quality of the users of Mobile JKN application that has visited the branch office of Bekasi of BPJS Kesehatan. This study is a quantitative study with the use of cross-sectional study design. The data used for the sake of the study was primary data that was taken by the use of questionnaire as a research instrument in April 2018. Based on the results of statistical tests, it is known that the user of Mobile JKN application with good perceived quality of the said service are 63,6%, and the user of Mobile JKN application with bad perceived quality of the said service are 36,4%. Bivariate analysis showed that attitude, motivation, user interface, uniqueness, and promotion have significant relation to the perceived quality of the users of Mobile JKN. The researcher suggests that the company should enhance the number of media for promotion, make addition of banner flags of Mobile JKN as decoration, build up motivation by proffering any exclusive benefit for the user, and to fix the technical issue such as forced close.
Keywords: Perception, Perceived Quality, Mobile Application
Penelitian ini bertujuan untuk mendapatkan gambaran mengenai kinerja perawat rawat imp dalam melaksanakan kegiatan pendokumentasian asuhan keperawatan dan untuk mengetahui faktor-faktor yang berhubungan dengan kinerja perawat. Penelitian dilakukan di Rumah Sakit Jiwa Palembang dari tanggal 1 April sampai dengan 31 Mei 2001. Rancangan penelitian yang digunakan adalah cross sectional pada 60 perawat di ruang rawat inap.
Analisis yang digunakan adalah analisis univariat, bivariat dan multivariat; dengan menggunakan uji statistik deskriptif, regresi linier, t-test dan analisa varian. Hasil penelitian menunjukkan bahwa kinerja perawat rata-rata adalah 294,71 dan nilai median 303,30. Setelah dikelompokkan dengan pengkategorian baik dan kurang didapatkan hasil 50 % kinerja baik dan 50 % kinerja kurang. Dari analisis bivariat didapatkan bahwa faktor tingkat pendidikan, motivasi, persepsi peran, disain pekerjaan, imbalan. dan sumberdaya mempunyai hubungan yang bermakna dengan kinerja. Dan hasil analisis multivariat didapat bahwa faktor-faktor tingkat pendidikan, persepsi peran, imbalan dan merupakan faktor-faktor yang dominan secara bersama-sama berhubungan dengan kinerja perawat.
Perlu bagi pihak mamajemen RS Jiwa Palembang untuk memperhatikan peningkatan kinerja perawat dalam pendokumentasian asuhan keperawatan dengan meningkatkan pendidikan, balk pendidikan formal maupun non formal yang terprogram. Variabel imbalan perlu diperhatikan dalam meningkatkan kinerja perawat, dengan mengadakan program pelatihan yang dapat meningkatkan motivasi kerja dan kebanggaan peran sebagai perawat.
Factors Related to Performance of Inpatient Nurses in Palembang Mental Hospital, Year 2001Nursing is one the profession that plays important role in organizing efforts of assuring quality of care in hospital. Nursing documentation is an important document for patients nursing activities in the hospital.
Human resource, especially nurses play an important role in increasing the nursing activities service quality that in turn will increase the service quality. Therefore, productivity increase is needed to improve performance. The performance is highly affected by various factors, both internally and externally.
This research is intended to obtain description regarding the performance of inpatients nurses and to implement nursing activities documentation and to identify factors related the performance of the nurses. The research was done in Palembang Mental Hospital from April 1 to May 31, 2001. The research design used is cross sectional on 60 nurses in the inpatients room.
The analysis used was univariate, bivariate and multivariate analysis; by using descriptive statistics test; linear regression , independent sample t-test and analysis of variance. The result of the research indicates that average performance of the nurses is 294,71 and median value is 303,30. After it is group according to good and poor category, it is found out that 50 % is good and 50 % is poor. From bivariate analysis it is obtained that education, motivation, role perception , job design and resources factors have significant relationship with performance ( p < 0,05 ). From the multivariate analysis, it is obtained that education, role perception and incentive factors are dominant factors collectively with relationship to the performance of the nurses.
It is necessary that management of Palembang Mental Hospital to consider the nurses performance in documentation of the nursing activities by increasing the education, both formal and informal programmed education. The role perception and .incentive variable needs to be considered in increasing the performance of the nurses, by organizing training program that will increased the work motivation and self-respect as nurses.