Ditemukan 31494 dokumen yang sesuai dengan query :: Simpan CSV
Muji Artono; Pembimbing: Pujiyanto; Penguji: Mieke Savitri, Z.A Isma
S-4305
Depok : FKM-UI, 2005
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Sita Febriani; Pembimbing: Surya Ede Darmawan; Penguji: Puput Oktamianti, Murni Hayati
S-6573
Depok : FKM-UI, 2011
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Irma Tri Kurniawati; Pembimbing: Sandi Iljanto; Penguji: Mieke Savitri, Amila Megraini
S-5399
Depok : FKM-UI, 2008
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Agus Tri Santoso; Pembimbing: Sandi Iljanto; Penguji: Budi Hidayat
S-6417
Depok : FKM UI, 2011
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Citra Thulusia; Pembimbing: Sandi Iljanto; Penguji: Mieke Savitri, Amila Megraini
S-5329
Depok : FKM-UI, 2008
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Ahmad Ahsan Taqwim; Pembimbing: Pujiyanto; Penguji: Wahyu Sulistiadi, Adik Wibowo, Mario B.P. Tambunan, I Gusti Ayu Putu Desy Rohana
Abstrak:
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Latar Belakang: Pemberian pelayanan kesehatan dan non kesehatan dituntut untuk melakukan sebaik mungkin dalam prosesnya. Proses peningkatan kesehatan dapat dilakukan dengan melakukan penguatan terhadap pelayanan kesehatan, yaitu Rumah Sakit. Tujuan: Tujuan dari penelitian melakukan analisis implementasi indikator SPM IGD pada KMK No. 129 tahun 2008 di IGD Rumah Sakit “Sehat” Depok. Metode Penelitian: Desain pada penelitian menggunakan penelitian kualitatif dengan Jenis Penelitian Rapid Assesment Procedure. Hasil: Pada komponen input, pengambilan kebijakan melalui proses multi pimpinan, SDM masih belum pernah diadakan pelatihan kegawatdaruratan yang tersertifikasi, SOP keperawatan dan medis di IGD berjumlah 116. Sarana dan prasarana IGD masih belum sesuai dengan Permenkes RI No.47 tahun 2018. Pada komponen proses terdiri dari perencanaan dan pengambilan keputusan, pengorganisasian, kepemimpinan, dan pengendalian. Pada komponen output terdapat indikator yang belum sesuai dengan SPM, pada indikator pemberi pelayanan gawat darurat yang bersertifikat yang masih berlaku BLS/PPGD/GELS/ALS hasil capaian 71% (standar 100%), keterserdian tim penanggulangan bencana tersedia satu tim, namun belum ada SK dari pimpinan. Kesimpulan: Belum tercapainya keseluruhan indikator pada SPM mengindikasikan bahwasanya mutu pelayanan dasar pada IGD Rumah Sakit “Sehat” Depok belum maksimal dalam implementasi dan pelaksanaanya. Saran: Melakukan optimalisisi pada SPM dengan mengadakan pelatihan dan penurunan SK untuk tim bencana di IGD Kata Kunci: Standar Pelayanan Minimal IGD, KMK No.129 Tahun 2008, Instalasi Gawat Darurat. A
Background: In the term of providing both health and non-health services, we are required to do our best. The process of improving public health can be undertaken by strengthening health services in the hospitals. Objectives: The purpose of this research is to analyze the implementation of the indicators of SPM IGD in KMK No. 129 of 2008 in the emergency room of Sehat Hospital in Depok. Research Methods: The design of this study uses a qualitative approach with Rapid Assessment Procedure. Results: Based on the input component, the hospital’s policy-making through a multi-leader process, the hospital’s viii human resources have never been held a certified emergency training while nursing and medical SOPs in the emergency room is 116. The emergency room facilities are still not following the Minister of Health Regulation No. 47 of 2018. Based on the process component, it consists of planning, decision making, organizing, leadership, and controlling. Based on the output component, the indicators are not following the SPM, the indicators of certified emergency service providers still use BLS/PPGD/GELS/ALS, which results in 71% (standard 100%), the disaster management team is only one team and there is no a decree from the director. Conclusion: The lack of positive results of all indicators in SPM indicates that the quality of basic services in Depok Sehat Hospital’s emergency room has not been maximally implemented. Suggestion: The hospitals’ stakeholder optimizes the SPM through certified training and the director signs the decree for the disaster management team in the emergency room Keywords: SPM IGD, KMK No.129 of 2008, Emergency Installation.
T-6182
Depok : FKM-UI, 2021
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Yayan Sopyandana; Pembimbing: Pujiyanto; Penguji: Mieke Savitri, Pongki Andi Saputra
S-5919
Depok : FKM-UI, 2010
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Siti Nurhidayah; Pembimbing: Wahyu Sulistiadi; Penguji: Dumilah Ayuningtyas, Mirza, Jusuf Kristianto
Abstrak:
Kabupaten Batang merupakan salah satu kabupaten di Provinsi Jawa Tengah yang terletak di jalur utama pantura dengan kondisi geografis yang berbukit banyak turunan, tanjakan, dan tajam menjadi salah satu penyebab tingginya angka kecelakaan lalu lintas. Kabupaten Batang membentuk PSC 119 Si Slamet pada tahun 2016 sebagaimana tercantum dalam Inpres Nomor 4 tahun 2013, Permenkes Nomor 19 Tahun 2016 dan Pergub Jawa Tengah Nomor 15 tahun 2017. Kabupaten Batang melakukan inovasi meluncurkan aplikasi berbasis android bertujuan untuk meningkatkan kualitas pelayanan kesehatan dibidang kesehatan khususnya pelayanan gawat darurat. Tujuan penelitian ini adalah mengetahui kualitas layanan Sistem Penanggulangan Gawat Darurat Terpadu (SPGDT) Public Safety Center (PSC) 119 SI SLAMET sebagai inovasi layanan gawat darurat Pra Rumah Sakit menggunakan teori Knowledge Management dan Servqual. Metode pengumpulan data secara kualitatif dengan indepth interview dan telaah dokumen. Hasil penelitian menunjukkan bahwa PSC119 SI SLAMET adalah pemberian cara baru layanan kegawatdaruratan yang memberi kemudahan akses kepada masyarakat dengan cara menelepon ke nomor 119, sms, whatsapp atau aplikasi berbasis android selama 7 hari 24 jam dengan target respon time maksimal 10 menit. Layanan ini berkualitas baik lihat dari dimensi tangible, reliability, responsiveness, assurance serta empathy. Akan tetapi dalam pelaksanaanya sosialisasi yang kurang maksimal kepada sebagian masyarakat. Rekomendasai yang diberikan adalah perlunya peningkatan sosialisai PSC 119 Si Slamet, melengkapi dokumen, dan peningkatan mutu pelayanan PSC 119.
Batang regency is one of the regencies in Central Java province which is located in main line of pantura with geographical condition which is hilly many derivative, incline, and sharp become one cause of high traffic accident number. Batang regency establishes PSC 119 Si Slamet in 2016 as stated in Presidential Instruction No. 4 of 2013, Permenkes No. 19 of 2016 and Pergub Jawa Tengah No. 15 of 2017. Batang District innovation launched android-based applications aimed at improving the quality of health services in the field of health in particular emergency services. The purpose of this research is to know service quality of Integrated Emergency Management System (SPGDT) Public Safety Center (PSC) 119 SI SLAMET as an innovation of pre hospital emergency service using Knowledge Management and Servqual theory. Method of collecting data qualitatively with indepth interview and document review. The results show that the PSC119 SI SLAMET is a new way of emergency service that provides easy access to the public by calling to the number 119, sms, whatsapp or android based applications for 7 days 24 hours with a target response time of maximum 10 minutes. The service is of good quality see from tangible dimension, reliability, responsiveness, assurance and empathy. However, in the implementation of socialization is less than the maximum to some communities. Recommendations include the need to improve the socialization of PSC 119 Si Slamet, complete the document, and improve the service quality of PSC 119.
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Batang regency is one of the regencies in Central Java province which is located in main line of pantura with geographical condition which is hilly many derivative, incline, and sharp become one cause of high traffic accident number. Batang regency establishes PSC 119 Si Slamet in 2016 as stated in Presidential Instruction No. 4 of 2013, Permenkes No. 19 of 2016 and Pergub Jawa Tengah No. 15 of 2017. Batang District innovation launched android-based applications aimed at improving the quality of health services in the field of health in particular emergency services. The purpose of this research is to know service quality of Integrated Emergency Management System (SPGDT) Public Safety Center (PSC) 119 SI SLAMET as an innovation of pre hospital emergency service using Knowledge Management and Servqual theory. Method of collecting data qualitatively with indepth interview and document review. The results show that the PSC119 SI SLAMET is a new way of emergency service that provides easy access to the public by calling to the number 119, sms, whatsapp or android based applications for 7 days 24 hours with a target response time of maximum 10 minutes. The service is of good quality see from tangible dimension, reliability, responsiveness, assurance and empathy. However, in the implementation of socialization is less than the maximum to some communities. Recommendations include the need to improve the socialization of PSC 119 Si Slamet, complete the document, and improve the service quality of PSC 119.
T-5300
Depok : FKM UI, 2018
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Isnani Adani; Pembimbing: Mieke Savitri; Penguji: Pujiyanto, Vetty Yulianti Permatasari, Budiman Widjaja, Astrid Saraswaty
Abstrak:
ABSTRAK Beban kerja merupakan salah satu komponen dalam menghitung kebutuhan tenaga. Artinya jumlah tenaga yang dibutuhkan disesuaikan dengan beban kerja yang ada. Metode Workload Indicators of Staffing Need ( WISN) adalah metode untuk menghitung kebutuhan tenaga kesehatan beerdasarkan beban kerja nyata yang dilaksanakan oleh tenaga kerja. Penelitian ini bertujuan untuk mengetahui besarnya beban kerja yang ada di Instalasi gawat Darurat RSUD Kota Kendari dengan teknik Work Sampling dan selanjutnya digunakan untuk menghitung kebutuhan tenaga dengan metode WISN. Penelitian dilakukan di Instalasi Gawat Darurat RSUD Kota Kendari pada bulan Oktober sampai dengan November 2018. Penelitian ini merupakan penelitian kualitatif dengan melakukan observasi, wawancara mendalam dan telaah dokumen. Hasil penelitian didapatkan kegiatan produktif di Instalasi Gawat Darurat yaitu (34,2%%) dan kegiatan produktif tidak langsung (55,3%). Proporsi waktu yang diperoleh dari komponen beban kerja kegiatan produktif dan kegiatan produktif tidak langsung sudah mencapai batas maksimal yaitu (89,5%). Perhitungan kebutuhan tenaga perawat berdasarkan beban kerja diperoleh 28,7 tenaga perawat dengan ratio WISN 0,8. Hasil penelitian menyarankan bagi manajemen RSUD Kota Kendari untuk melakukan pengelolaan tenaga keperawatan secara optimal untuk mencapai pelayanan keperawatan yang berkualitas, mempertimbangkan beban kerja perawat sebagai acuan dalam penentuan kebutuhan tenaga perawat, serta menambah tenaga non medis (porter). Kata Kunci : Beban Kerja, Work Sampling, Kebutuhan Tenaga Perawat, WISN ABSTRACT Workload is one of component in calculating needs power. This means that the amount of energy needed is adjusted to the existing workload. A method of Workload Indicators of Staffing Need (WISN) is the method for calculating the needs of health workers based on the actual workload carried out by the workforce. This study aims to determine the amount of workload in the Emergency Installation at Kendari City General Hospital with Work Sampling techniques and then used to calculate the power requirements with the WISN method. The research was conducted at the Emergency Room Installation at Kendari City General Hospital in October to November 2018. This research is a qualitative research by conducting observations, in-depth interviews and document review. The results showed that productive activities in the Emergency Room were (34.2 %%) and indirect productive activities (55.3%). The proportion of time obtained from the component of the workload of productive activities and indirect productive activities has reached the maximum limit, namely (89.5%). Calculation of nurses' needs based on workload obtained 28.7 nurses with a WISN 0.8 ratio. The results of the research suggested for the management of Kendari City General Hospital to carry out the management of nursing staff optimally to achieve quality nursing services, considering the workload of nurses as a reference in determining the needs of nurses, as well as adding non-medical personnel (porters). Key words: Workload, Work Sampling, Nurse needs power, WISN
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T-5483
Depok : FKM-UI, 2019
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Usfahtul Khasanah; Pembimbing: Purnawan Junadi; Penguji: Atik Nurwahyuni, Kurnia Sari, Azis Fahruji, Any Maryani
Abstrak:
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Latar Belakang: Pertumbuhan industri jasa kesehatan di Indonesia terus meningkat, jumlah rumah sakit di Indoensia juga terus meningkat. Pertumbuhan ekonomi di Provinsi DKI Jakarta bertumbuh positif. Jumlah rumah sakit di Provinsi DKI Jakarta juga meningkat dari tahun 2019 – 2022. Hal ini mendorong persaingan dalam industri jasa kesehatan terutama rumah sakit di Provinsi DKI Jakarta. Rumah sakit berusaha melakukan upaya untuk meningkatkan kualitas pelayanan kesehatan agar tercapai kepuasan pasien. IGD sebagai pintu masuk utama pasien baik rawat jalan maupun rawat inap perlu memperhatikan kepuasan pasiennya. Banyaknya komplain pasien terhadap layanan kesehatan di IGD mengindikasikan adanya kekurangpuasan pasien terhadap layanan di ruang tersebut.Tujuan Penelitian: untuk melihat hubungan Kualitats Layanan (Service Quality) terhadap kepuasaan pasien di IGD RSAU dr. Esnawan Antariksa. Metode Penelitian: menggunakan metode penelitian kuantitatif analitik dengan pendekatan cross sectional. Populasi dari penelitian ini adalah semua pasien yang berkunjung ke IGD RSAU dr. Esnawan Antariksa pada bulan Mei 2024. Sampel penelitian berjumlah 180 pasien. Analisis data menggunakan uji analisa univariat, bivariat chi square, dan regresi logistik ganda. Hasil Penelitian: kepuasan pasien di IGD RSAU dr. Esnawan Antariksa secara keseluruhan adalah baik yang terlihat dari nilai indeks Ikj yang menunjukkan nilai positif yang mengindikasikan bahwa persepsi pasien terhadap layanan kesehatan di IGD melebihi ekspektasinya. Sehingga timbul kepuasan pasien yang ideal menurut pasien. Namun ketika ditanyakan kembali menggunakan kuesioner ada 56,7% menyatakan ketidakpuasannya. Dari hasil uji chi square terlihat adanya hubungan yang signifikan terhadap kepuasan pasien pada semua dimensi kualitas layanan tangible, reliability, responsiveness, assurance dan empathy, dengan p-value 0,000 (<0,050). Kemudian dari hasil uji multivariat menyatakan bahwa responsiveness merupakan faktor yang paling dominan terhadap kepuasan pasien. Saran: Hendaknya IGD RSAU dr. Esnawan Antariksa dapat meningkatkan kualitas layanan kesehatan sehingga dapat meningkatkan kepuasan pasiennya terutama pada dimensi responsiveness.
Background: The growth of the health services industry in Indonesia continues to increase, the number of hospitals in Indonesia also continues to increase. Economic growth in DKI Jakarta Province is growing positively. The number of hospitals in DKI Jakarta Province will also increase from 2019 - 2022. This encourages competition in the health services industry, especially hospitals in DKI Jakarta Province. Hospitals try to make efforts to improve the quality of health services in order to achieve patient satisfaction. The Emergency Room as the main entrance for patients, both outpatient and inpatient, needs to pay attention to patient satisfaction. The large number of patient complaints about health services in the Emergency Room indicates that there is a lack of patient satisfaction with the services in that room. Research Objective: to see the relationship between Service Quality and patient satisfaction in the ER at RSAU dr. Esnawan Antariksa. Research Method: using quantitative analytical research methods with a cross sectional approach. The population of this study were all patients who visited the emergency room at RSAU dr. Esnawan Antariksa in May 2024. The research sample consisted of 180 patients. Data analysis used univariate analysis, bivariate chi square and multiple logistic regression tests. Research Results: patient satisfaction in the ER RSAU dr. Esnawan Antariksa as a whole is good as seen from the Ikj index value which shows a positive value indicating that the patient's perception of health services in the ER exceeds their expectations. So that ideal patient satisfaction arises according to the patient. However, when asked again using a questionnaire, 56.7% expressed dissatisfaction. From the results of the chi square test, it can be seen that there is a significant relationship with patient satisfaction in all dimensions of tangible service quality, reliability, responsiveness, assurance and empathy, with a p-value of 0.000 (<0.050). Then, the results of the multivariate test stated that responsiveness was the most dominant factor in patient satisfaction. Suggestion: It is hoped that the Emergency Room of RSAU dr. Esnawan Antariksa can improve the quality of health services so that it can increase patient satisfaction, especially in the dimension of responsiveness.
T-7020
Depok : FKM UI, 2024
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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