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Low back pain is a case that often found in daily practice and often becomes an obstacle for patients in carrying out daily activities. Low back pain is the most common case in the Medical Rehabilitation Installation at the Hanau General Hospital, amounting to 34% of all cases. 76% of patients with back pain undergoing therapy are oil palm plantation workers. Patient compliance in undergoing therapy at the Medical Rehabilitation Installation at the Hanau Hospital is still low, at 37%. This condition affects the success of patient therapy and can have a negative effect on treatment costs and patient productivity. This study discusses the factors that influence patient compliance based on Green's theory which consists of predisposing factors, enabling and reinforcing factors. This research is quantitative research with cross sectional method using prospective and retrospective data with 90 respondents. Respondents were oil palm worker patients with low back pain who underwent therapy at the Medical Rehabilitation Installation at the Hanau Hospital. Data were taken from March to April 2021 at the Hanau Hospital using a questionnaire as a research instrument. The results showed that 43.3% were obedient in undergoing therapy. Factors of age, gender, education level, employment status and service quality showed no significant relationship with adherence to therapy, while factors of knowledge, access to accommodation, insurance and family support showed a significant relationship with adherence to therapy. Knowledge is the most dominant factor in influencing the compliance of oil palm worker patients with low back pain in undergoing therapy at the medical rehabilitation installation of the Hanau Hospital. It is hoped that the results of this study can be input for the management of the Hanau Hospital and hospitals with the same characteristics to improve patient compliance in undergoing therapy in medical rehabilitation installations
Kata kunci:Kepatuhan dokter, kelengkapan resume medis, kesesuaian diagnosis akhir.
The medical resume is a summary of all important patient information and should be fullycompleted and in accordance with the standard as it is a requirement of the BPJS claimdocument. Base on data of claims section of Regional Hospital Ade Muhammad DjoenSintang, BPJS claim file of inpatient patient returned due to incompability is about 4.2%to 10.2%, and supported data that file claimed in the current month is claim of service 3months before. This figure shows the increasing trend as more and more patients BPJS.This study aims to determine the relationship of the doctor in charge in patientcompliance in filling medical resume based on the completeness of medical resume dataand the suitability of the final diagnosis on the claim file of inpatients. This research is aquantitative research, analytic observational approach with cross sectional designconducted in april to may 2018 to 14 respondents and 196 medical resume documents,and combine qualitative approach through in-depth interview to 9 informants as an effortto sharpen the accuracy of research result. The results of the study that the completenessof medical file data resume 31.1%. Final diagnosis 94.4%. DPJP compliance incompleting medical resume with complete file criteria and appropriate 29.1%. There arefour variables as factors that directly affect the compliance are perceptions of workload,perceptions of leadership support, perceptions of incentives and perceptions ofpunishments. And the results of multivariate tests, states that the perceptual variables onincentives are the most correlated variables of 7.4 times against to the compliance ofmedical resume filling.
Keywords:Doctor's compliance, medical resume completeness, final diagnosis appropriateness.
Instalasi Gawat Darurat (IGD) memegang peranan penting dalam penanganan awal trauma berat untuk mencegah kematian maupun kecacatan. IGD Rumah Sakit Cipto Mangunkusumo (RSCM) telah menerapkan sistem “Cipto Code Trauma” sejak 2019 untuk menjamin waktu tanggap trauma berat < 5 menit, meski capaiannya belum memenuhi target. Penelitian ini dilakukan untuk menentukan faktor-faktor yang menjadi determinan waktu tanggap trauma berat di IGD RSCM, yang diharapkan dapat bermanfaat untuk perbaikan sistem. Penelitian dilakukan secara retrospektif terhadap pasien trauma berat yang berkunjung ke IGD RSCM tahun 2023-2024. Analisis dilakukan terhadap faktor pasien, struktur, dan proses layanan. Dari 124 sampel yang memenuhi kriteria inklusi dan eksklusi, karakteristik pasien terbanyak yaitu usia dewasa, laki-laki, dengan mekanisme kecelakaan lalu lintas, dan memiliki lebih dari 1 jenis cedera. Pasien umumnya datang tanpa Ambulans dan tanpa komunikasi pra-RS. Tanda vital saat datang sebagian besar normal. Pasien terbanyak datang pada malam hari, saat kondisi IGD padat, dengan jumlah tenaga di IGD mencukupi. Hanya 51,6 % pasien menggunakan jaminan. Rerata waktu tanggap trauma berat yaitu 12 menit 42 detik. Didapatkan bahwa faktor usia pasien, transportasi menggunakan Ambulans, frekuensi nadi saat pasien datang, waktu shift pelayanan di IGD, dan jumlah tim yang bertugas berhubungan dengan waktu tanggap pasien trauma berat di IGD RSCM. Waktu tanggap trauma berat tidak berhubungan dengan luaran pasien yaitu kebutuhan perawatan intensif maupun kematian.
Emergency Room (ER) plays a significant role in the initial management of severe trauma to prevent morbidity or mortality. Since 2019, ER of Cipto Mangunkusumo Hospital (CMH) have established “Cipto Code Trauma” system to ensure the response time of < 5 minutes, although the target has not yet been achieved. This study is performed to determine factors associated with response time for severe trauma in ER CMH, which could be beneficial for system improvement. This is a retrospective study on severe trauma patients admitted to ER CMH from 2023-2024. Analysis performed towards patient, structure, and process factors. Among the 124 samples fulfilling the inclusion and exclusion criteria, most patients are adults, men, due to traffic injury, and had more than 1 injury. Patients generally came without Ambulance nor prehospital communication. Vital signs were mostly normal. Patients mostly came on the night shift, during a crowded ER, and received by an adequate number of ER staff. Only 51,6 % of patients were covered with insurance. Mean response time was 12 minutes and 42 seconds. Patients’ age, Ambulance transportation, initial heart rate, time of service by shift, and number of personnel are associated with response time for severe trauma in ER CMH. Response time for severe trauma is not associated with the outcome of critical care requirement or mortality.
